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Average Ratings 0 Ratings

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ease
features
design
support

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Write a Review

Description

ARNIE serves as an efficient motor claims management platform that simplifies the claims process by seamlessly connecting the individuals and systems involved in the background, making the entire handling procedure more straightforward. Claims handlers leverage ARNIE to access crucial information precisely when they need it, while assessors benefit from ARNIE's mobile capabilities to perform and finalize vehicle evaluations effortlessly on the go. Additionally, repairers utilize ARNIE to collaborate effectively with insurers, ensuring that tasks are completed efficiently. We are thrilled to be developing straightforward AI and machine learning solutions, along with providing the necessary support for their integration into your business and technological frameworks. Our conviction lies in the idea that minor enhancements made consistently over time can revolutionize the motor claims industry, and we are equally inspired by the notion that ambitious visions can be realized sooner than anticipated. In this evolving landscape, we are committed to being at the forefront of these transformative changes.

Description

General Magic is a specialized AI messaging solution tailored for the insurance sector, allowing firms to streamline customer workflows via SMS and other messaging platforms. By utilizing AI agents that can manage tasks such as quoting, renewals, policy adjustments, and claims updates in real-time, it enables insurers to execute essential operations through straightforward text conversations rather than relying on phone calls or web portals. The platform seamlessly connects with various systems, including policy, quote, claims, and CRM, through APIs, ensuring that dialogues are supported by up-to-date insurance data while automatically refreshing records as processes advance. Furthermore, it tracks every interaction with customers and assesses users based on intent, frustration levels, and the potential for churn, providing insights that help teams identify when intervention might be necessary. The central feature of the platform, known as Cell, effectively converts customer inquiries into actionable steps across fundamental insurance systems, proactively requesting any missing details and automating follow-up communications to enhance customer engagement. This innovative approach not only improves efficiency but also elevates the overall customer experience within the insurance landscape.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

No images available

Screenshots View All

Integrations

Guidewire No 
HubSpot CRM No 
Salesforce No 
Zoho CRM No 

Integrations

Guidewire Yes 
HubSpot CRM Yes 
Salesforce Yes 
Zoho CRM Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Yarris

Country

Australia

Website

www.arniesoftware.com

Vendor Details

Company Name

General Magic

Country

United States

Website

generalmagic.inc/

Product Features

Insurance Claims Management

CRM No 
Claims tracking No 
Customer portal No 
Document management No 
EDI data exchange integrations No 
Electronic claims No 
Fraud management No 
Reporting No 

Product Features

Alternatives

Alternatives