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support

Description

The most sophisticated augmented reality SDK, along with a wealth of AR content, enables the incorporation of Snapchat-like features into cameras for the development of augmented reality services. AR applications play a significant role in promoting the adoption of 5G technology, leading network operators to embrace the ARGear platform to offer a diverse array of innovative AR services, including 3D content and avatar messaging, all capitalizing on the advantages provided by a 5G network. Retailers are leveraging ARGear AR software to enhance customer engagement, create an interactive shopping atmosphere, and differentiate their products through virtual try-on experiences. Whether users are broadcasting live to social media or organizing global events, ARGear AR software offers creative avenues for self-expression. Additionally, developers of video calling applications are boosting user retention and engagement by implementing features like background alterations and real-time face beautification through AR technology, making for a more dynamic user experience. This comprehensive integration of AR capabilities ensures that both consumers and developers can fully harness the potential of augmented reality in their everyday interactions.

Description

Augmented Reality for Interactive Remote Support. You can assess issues with various equipment—from industrial machines to servers—from your desk by connecting to a user's smartphone camera at a distant site. By observing the live high-definition video feed from your remote client's smartphone or smart glasses, you can guide them effectively without needing to be physically present. The integration of AR annotations enables both you and your client to overlay additional virtual insights onto the live view. Additionally, various annotation tools allow you to illustrate and write directly on the screen for clarity. Communication is enhanced through VoIP and text chat, ensuring a smoother assistance experience. You can also take snapshots of the camera feed to document important moments or further evaluate problems at a later time. Moreover, the ability to freeze the video stream empowers you to delve into and discuss intricate technical aspects of a specific situation more thoroughly. This innovative approach to remote assistance is transforming the way technical support is delivered.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Truto No 
Zoho Directory No 

Integrations

Truto Yes 
Zoho Directory Yes 

Pricing Details

$0.001 per use
Free Trial No 
Free Version Yes 

Pricing Details

$15 per month
Free Trial No 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

ARGear

Founded

2014

Country

United States

Website

www.argear.io

Vendor Details

Company Name

Zoho

Founded

1996

Country

India

Website

www.zoho.com/lens/

Product Features

Augmented Reality

3D Objects Yes 
3D Product Visualization No 
Application Development No 
Content Creation Yes 
Cross-Device Publishing Yes 
Drag & Drop Yes 
For Mapping No 
For Sales Yes 
For Training / Education Yes 
Object Recognition No 
Simulation Yes 
Usage Tracking / Analytics Yes 
Virtual Reality Yes 

Product Features

Augmented Reality

3D Objects No 
3D Product Visualization No 
Application Development No 
Content Creation No 
Cross-Device Publishing No 
Drag & Drop No 
For Mapping No 
For Sales No 
For Training / Education No 
Object Recognition No 
Simulation No 
Usage Tracking / Analytics No 
Virtual Reality No 

Remote Support

Diagnostic Tools No 
File Transfer No 
Live Chat No 
Real-time Chat No 
Remote Control No 
Screen Sharing No 
Session Recording No 
Session Transfer No 
Surveys & Feedback No 

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