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Description
Open-source software represents a framework that is championed by ARGOS Workforce Management (WFM). Our goal is to empower businesses to more effectively and easily fulfill their unique WFM needs while significantly cutting costs. This web-based and modular solution enhances staff scheduling processes for prominent companies with extensive branch networks. Real-time access to employee data, demand forecasts, planning information, and evaluations ensures straightforward planning and streamlined operations. Employees can manage their schedules seamlessly through ARGOS Mobile, allowing them to swap shifts, monitor balances, submit vacation requests, and access personal schedules with ease. This app not only simplifies the planning process but also boosts productivity, placing a strong emphasis on the needs and experiences of employees while enhancing overall organizational efficiency. By prioritizing user experience, ARGOS Workforce Management helps create a more engaged and satisfied workforce.
Description
Transform the way you oversee and inspire your team with Calabrio WFM's innovative cloud and on-premise offerings. These solutions empower contact centers to effectively plan and manage their operations, enhance employee engagement, and deliver exceptional customer experiences. By integrating optimized staffing strategies with employee involvement opportunities, Calabrio WFM significantly improves visibility, flexibility, and overall performance. Designed to be mobile-friendly and user-centric, this solution unlocks the full potential of your organization and its workforce. Our advanced self-service and dynamic scheduling technologies are tailored to align with the fast-paced nature of your operations, promoting a more adaptable and appealing work environment that addresses employee needs. Furthermore, by integrating robust technology into your workforce management practices using self-service agent tools and automated connectors for contact center platforms, you can streamline forecasting, scheduling, and communication. Engaging employees through timely feedback and gamification initiatives not only encourages their growth and development but also ensures that they enjoy the flexibility they seek in their work. Ultimately, investing in Calabrio WFM equips your organization with the tools necessary for thriving in a competitive landscape.
API Access
Has API
API Access
Has API
Integrations
Qmatic Experience Cloud
Qmatic Orchestra
Qwaiting
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Almato AG
Founded
2020
Country
Germany
Website
www.almato.com/en/workforce-management-argos/
Vendor Details
Company Name
Calabrio
Founded
1995
Country
United States
Website
www.calabrio.com/products/workforce-management/
Product Features
Workforce Management
Budgeting & Forecasting
Contractor Management
Employee Lifecycle Management
Labor Projection
Performance Appraisal
Recruiting Management
Scheduling
Skills Tracking
Time & Attendance
Variable Workforce
Product Features
Workforce Management
Budgeting & Forecasting
Contractor Management
Employee Lifecycle Management
Labor Projection
Performance Appraisal
Recruiting Management
Scheduling
Skills Tracking
Time & Attendance
Variable Workforce