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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

ARCS® offers your panel members an interactive platform for self-scheduling and responding to studies, simultaneously enhancing the efficiency of your operations. This panel management system aids in identifying and qualifying the ideal participants, organizing their study schedules, and maximizing their engagement. Maintaining a pool of "highly engaged" participants is crucial for the successful completion of any study. With ARCS' user-friendly member portal, you can effortlessly oversee participant management, facilitating scheduling for studies, administering screeners and surveys, and developing participant profiles. Additionally, the platform provides tools to regulate the frequency of communications while giving participants the autonomy to choose their preferred modes of engagement. ARCS also supports you in designing a personalized incentive program that can include gift cards, products, or points, and its automated reward management tools ensure you maintain complete oversight of incentives. By utilizing these capabilities, you can significantly enhance both participant satisfaction and study outcomes.

Description

UX researchers and designers often find themselves dedicating countless hours each week to manually handling tasks like sending emails, coordinating calendars, purchasing gift cards, and managing disorganized spreadsheets, all for the purpose of engaging with users. Rally simplifies the research process by automating outreach efforts, scheduling tasks, and managing incentives efficiently. By eliminating the burdensome manual recruitment work, you can concentrate on what truly counts: conducting impactful research. With Rally, all your participants and studies are organized in one place, and you are alerted when participants qualify for new studies, making it effortless to initiate your next research project with assurance. You can establish templates for various outreach types and schedule and sequence emails seamlessly. The platform also incorporates screeners with skip logic and auto-qualification to swiftly identify the most suitable participants. Furthermore, it features team scheduling that dynamically adjusts your availability and accommodates moderators and observers effectively. In addition, managing incentives becomes a breeze, ensuring that both you and your participants can easily navigate the process of claiming rewards. Ultimately, Rally transforms the research landscape, allowing you to invest more time in valuable insights and less in administrative tasks.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Calendly No 
GitLab No 
Gong No 
Google Cloud Platform No 
Google Hangouts No 
Mailchimp No 
Maze No 
Microsoft 365 No 
OpenTable No 
PandaDoc No 
Slack No 
Sonos Pro No 
SurveyMonkey No 
Tremendous No 
Typeform No 
UserTesting No 
UserZoom No 
Webflow No 
Zoom No 

Integrations

Calendly Yes 
GitLab Yes 
Gong Yes 
Google Cloud Platform Yes 
Google Hangouts Yes 
Mailchimp Yes 
Maze Yes 
Microsoft 365 Yes 
OpenTable Yes 
PandaDoc Yes 
Slack Yes 
Sonos Pro Yes 
SurveyMonkey Yes 
Tremendous Yes 
Typeform Yes 
UserTesting Yes 
UserZoom Yes 
Webflow Yes 
Zoom Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) No 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Marketing Systems Group

Founded

1987

Country

United States

Website

www.m-s-g.com

Vendor Details

Company Name

Rally

Country

United States

Website

www.rallyuxr.com

Product Features

Market Research

Benchmarking No 
Compensation Management Yes 
Data Management Yes 
Email / Online Yes 
Face-to-Face Yes 
Panel Management Yes 
Paper-Based No 
Phone-Based Yes 
Sample Management Yes 
Statistical Analysis Yes 
Survey Management Yes 

Product Features

CRM

Calendar/Reminder System No 
Call Logging No 
Document Storage No 
Email Marketing No 
Internal Chat Integration No 
Lead Scoring No 
Marketing Automation Integration No 
Mobile Access No 
Quotes / Proposals No 
Segmentation No 
Social Media Integration No 
Task Management No 
Territory Management No 

Alternatives

Alternatives

ARCS Reviews

ARCS

Marketing Systems Group