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Average Ratings 0 Ratings

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ease
features
design
support

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Write a Review

Description

Our solutions empower utility companies to effectively Plan, Respond, Restore, and Report for everyday operations as well as emergency situations through a single, integrated system. At ARCOS, our primary goal is to assist our clients in efficiently managing the workforce necessary to deliver safe, dependable, and economical services. Our clientele spans Electric, Gas, Water, and Power Plants throughout the United States and Canada. In the aviation sector, we offer sophisticated scheduling tools that streamline the intricate scheduling tasks; this includes sending out automated notifications via phone calls, texts, or emails to align flight crews with aircraft, ultimately minimizing cancellations. With ARCOS, thousands of alerts can be dispatched simultaneously, ensuring compliance with union agreements while decreasing potential grievances. Furthermore, for manufacturers that need to navigate complex, unionized, or policy-driven regulations for staffing production shifts, ARCOS's scheduling solutions significantly cut down the time required to allocate the right personnel to the assembly line by automating the scheduling and callout processes, thereby guaranteeing that production facilities are adequately staffed at all times. This streamlined approach enhances operational efficiency, leading to improved productivity and reduced downtime.

Description

Have you ever thought about the best way to handle your organization's service finances? Look no further than Serviceware. With exceptional Enterprise Service Management, Serviceware boasts a distinctive suite of solutions designed to digitize and automate service processes, addressing challenges across IT, HR, and Customer Shared Services seamlessly. Serving over 900 customers, including eight of the thirty companies on the German DAX-30 stock index, Serviceware plays a vital role in enhancing corporate performance planning and financial management for IT and shared services. Additionally, their new scheduling app offers a hassle-free way for patients and customers to book appointments through the Serviceware Resources scheduler. In a noteworthy development, Serviceware is expanding its collaboration with KPMG, unveiling a joint service offering tailored for businesses working in transfer pricing. Moreover, the BARC Planning Survey 20 has recognized Serviceware Performance with 37 top rankings as a leading vendor for planning and analytics in the DACH region, further solidifying its reputation in the industry. It's clear that Serviceware is setting the standard for service management solutions.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$1000 per month
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

ARCOS

Founded

1993

Country

United States

Website

www.arcos-inc.com

Vendor Details

Company Name

Serviceware

Founded

1998

Country

Germany

Website

serviceware-se.com

Product Features

Resource Management

Capacity Management No 
Data Visualization No 
Demand Forecasting No 
Drag & Drop No 
Employee Scheduling No 
Filtered Search No 
Resource Allocation No 
Skills Tracking No 
Utilization Management No 

Product Features

Financial Management

Budgeting & Forecasting Yes 
Cash Management Yes 
Consolidation / Roll-Up Yes 
Currency Management Yes 
Financial Reporting Yes 
Investment Management Yes 
Project Management Yes 
Revenue Recognition Yes 
Risk Management Yes 
Tax Management Yes 

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