Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Our solutions empower utility companies to effectively Plan, Respond, Restore, and Report for everyday operations as well as emergency situations through a single, integrated system. At ARCOS, our primary goal is to assist our clients in efficiently managing the workforce necessary to deliver safe, dependable, and economical services. Our clientele spans Electric, Gas, Water, and Power Plants throughout the United States and Canada. In the aviation sector, we offer sophisticated scheduling tools that streamline the intricate scheduling tasks; this includes sending out automated notifications via phone calls, texts, or emails to align flight crews with aircraft, ultimately minimizing cancellations. With ARCOS, thousands of alerts can be dispatched simultaneously, ensuring compliance with union agreements while decreasing potential grievances. Furthermore, for manufacturers that need to navigate complex, unionized, or policy-driven regulations for staffing production shifts, ARCOS's scheduling solutions significantly cut down the time required to allocate the right personnel to the assembly line by automating the scheduling and callout processes, thereby guaranteeing that production facilities are adequately staffed at all times. This streamlined approach enhances operational efficiency, leading to improved productivity and reduced downtime.
Description
Have you ever thought about the best way to handle your organization's service finances? Look no further than Serviceware. With exceptional Enterprise Service Management, Serviceware boasts a distinctive suite of solutions designed to digitize and automate service processes, addressing challenges across IT, HR, and Customer Shared Services seamlessly. Serving over 900 customers, including eight of the thirty companies on the German DAX-30 stock index, Serviceware plays a vital role in enhancing corporate performance planning and financial management for IT and shared services. Additionally, their new scheduling app offers a hassle-free way for patients and customers to book appointments through the Serviceware Resources scheduler. In a noteworthy development, Serviceware is expanding its collaboration with KPMG, unveiling a joint service offering tailored for businesses working in transfer pricing. Moreover, the BARC Planning Survey 20 has recognized Serviceware Performance with 37 top rankings as a leading vendor for planning and analytics in the DACH region, further solidifying its reputation in the industry. It's clear that Serviceware is setting the standard for service management solutions.
API Access
Has API
No
API Access
Has API
No
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
$1000 per month
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
ARCOS
Founded
1993
Country
United States
Website
www.arcos-inc.com
Vendor Details
Company Name
Serviceware
Founded
1998
Country
Germany
Website
serviceware-se.com
Product Features
Resource Management
Capacity Management
No
Data Visualization
No
Demand Forecasting
No
Drag & Drop
No
Employee Scheduling
No
Filtered Search
No
Resource Allocation
No
Skills Tracking
No
Utilization Management
No
Product Features
Financial Management
Budgeting & Forecasting
Yes
Cash Management
Yes
Consolidation / Roll-Up
Yes
Currency Management
Yes
Financial Reporting
Yes
Investment Management
Yes
Project Management
Yes
Revenue Recognition
Yes
Risk Management
Yes
Tax Management
Yes