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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Embrace the evolving challenges of the utilities sector with assurance. By leveraging a blend of profound industry expertise and innovative technology solutions, you can turn your aspirations into tangible outcomes. Our impressive history of delivering projects on schedule, within budget, and providing exceptional value has led to considerable savings and recovery of costs for our clients. Since 1998, ARC has been actively engaged in both regulated and deregulated utility markets across Canada and the United States. Notably, we have played a crucial role in the electricity deregulation process in Alberta, infusing every client project with our extensive industry knowledge. Our commitment to excellence ensures that we consistently meet or exceed client expectations, further solidifying our reputation in the field.

Description

Jenworks is a reliable and established utility billing solution leveraging Microsoft Dynamics NAV technology. It offers the flexibility to manage billing processes according to your specific commercial and regulatory requirements. Owned entirely by the island utility Jersey Electricity plc, Jendev possesses an in-depth comprehension of the needs and expectations of small to medium-sized island utilities. The pricing and functionalities of Jenworks are tailored to address the distinct needs of various territories. This versatile system adeptly accommodates billing for both single and multiple utilities as necessary, utilizing a diverse array of tariff structures. A significant advantage of Jenworks is its seamless integration with Microsoft products and other technologies, allowing for implementation without requiring extensive modifications to existing workflows. Additionally, it boasts high configurability, making it suitable for both straightforward and complex utility operations, thereby adapting to the evolving demands of businesses. With its user-friendly interface and comprehensive features, Jenworks empowers utility providers to optimize their billing processes effectively.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person Yes 

Vendor Details

Company Name

ARC Business Solutions

Founded

1998

Country

Canada

Website

arcbus.com/utility-sector-consulting/

Vendor Details

Company Name

Jendev

Founded

1997

Country

Jersey

Website

www.jendev.com/products/jenworks-billing/

Product Features

Application Development

Access Controls/Permissions No 
Code Assistance No 
Code Refactoring No 
Collaboration Tools No 
Compatibility Testing No 
Data Modeling No 
Debugging No 
Deployment Management No 
Graphical User Interface No 
Mobile Development No 
No-Code No 
Reporting/Analytics No 
Software Development No 
Source Control No 
Testing Management No 
Version Control No 
Web App Development No 

Employee Communication Tools

Activity / News Feed No 
Audio / Video Conferencing No 
Blogs No 
Chat / Messaging No 
Employee Directory No 
Event Calendar No 
File Sharing No 
Knowledge Management No 
Newsletter Management No 
Surveys & Feedback No 

Event Management

Attendee Management No 
Badge Management No 
Conferences / Conventions No 
Exhibit / Vendor Management No 
Gamification No 
Room Block Management No 
Social Media Promotion No 
Sponsorship Management No 
Surveys & Feedback No 
Ticketing No 
Volunteer Management No 
Weddings / Parties No 

Mobile Learning

Academic / Education No 
Asynchronous Learning No 
Blended Learning No 
Built-In Course Authoring No 
Certification Management No 
Content Management No 
Corporate / Business No 
Employee Training No 
Engagement Monitoring No 
Gamification No 
Media Management No 
Skills Tracking No 
Social Learning No 
Student Portal No 
Synchronous Learning No 
Testing / Assessments No 
Training Companies No 
Video Conferencing No 
Virtual Classroom No 
eCommerce No 

Personalization

A/B Testing No 
Abandoned Cart Saver No 
Account Based Marketing No 
Behavioral Targeting No 
Campaign Segmentation No 
Content Analytics No 
Contextual Targeting No 
Customer Profiles No 
Experience Management No 
Recommendation Engine No 
Website Personalization No 

Utility Billing

ACH Payment Processing No 
Account Management No 
Billing & Invoicing Yes 
Cable No 
Collections Management No 
Customer Management Yes 
Electricity No 
Meter Management No 
Metered Billing No 
Move In / Move Out No 
Natural Gas No 
Non-Metered Billing No 
Online Payment Processing No 
Penalty / Cut-Off Processing No 
Rate Management Yes 
Service Call Management No 
Trash No 
Water No 
Work Order Management Yes 

Product Features

Utility Billing

ACH Payment Processing Yes 
Account Management Yes 
Billing & Invoicing Yes 
Cable No 
Collections Management Yes 
Customer Management Yes 
Electricity No 
Meter Management Yes 
Metered Billing Yes 
Move In / Move Out No 
Natural Gas No 
Non-Metered Billing Yes 
Online Payment Processing Yes 
Penalty / Cut-Off Processing Yes 
Rate Management Yes 
Service Call Management No 
Trash No 
Water Yes 
Work Order Management Yes 

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