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Average Ratings 0 Ratings

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ease
features
design
support

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Write a Review

Description

APPbyYOU provides a messaging platform that serves as the foundation for our messenger systems. This platform enables seamless connections with any existing systems within your organization. For instance, you can utilize MEXS as a smart factory messenger to link your machines and manage faults through chat. Additionally, integrating ERP and CRM systems is a straightforward process. You can adapt a variety of workflows based on specific use cases. Whether you choose an on-premise solution or a cloud-based service, the responsibility for data sovereignty remains with you. Personalize your messaging system using the AppEditor and enhance functionality through various widgets, including those for vacation requests and sick leave. With MEXS, secure communication is guaranteed, ensuring GDPR compliance and device independence, which ultimately boosts productivity and fosters better team collaboration within your organization. By implementing your own messaging service and cloud solution, you can effectively address the challenges posed by platforms like WhatsApp and Dropbox, thereby enhancing your team's collaborative efforts. This holistic approach not only streamlines communication but also empowers your workforce to engage more effectively.

Description

instantKOM is a Karlsruhe-based messenger marketing software platform that allows businesses to efficiently manage various messaging services, including WhatsApp, Signal, SMS, RCS, and Instagram, all from a single inbox. Users can create messenger newsletters that boast impressive open rates of up to 90 percent and utilize a generative AI chatbot to handle customer inquiries automatically. The platform also features bot automation, audience segmentation, real-time translation for chats, an editorial calendar, analytics, a ticketing system, API access, and an MCP server for AI agents, along with widgets and QR codes for newsletter subscriptions. Fully compliant with GDPR regulations and proudly developed in Germany, instantKOM has been operational since 2016 and has earned the trust of over 100 companies. With pricing starting at EUR 79 per month, a 14-day free trial is also available for new users to explore its capabilities. This comprehensive solution is designed to enhance communication strategies for businesses looking to leverage the power of messenger marketing.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

No images available

Integrations

Facebook Yes 
Instagram No 
SAP CRM Yes 
SAP Concur Yes 
Salesforce Yes 
Signal No 
WhatsApp No 
YouTube Yes 

Integrations

Facebook No 
Instagram Yes 
SAP CRM No 
SAP Concur No 
Salesforce No 
Signal Yes 
WhatsApp Yes 
YouTube No 

Pricing Details

€4 per user per month
Billed Annually
Free Trial Yes 
Free Version No 

Pricing Details

EUR 79/month
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises Yes 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

APPbyYOU

Founded

2012

Country

Germany

Website

mexs.io

Vendor Details

Company Name

instantKOM

Founded

2016

Country

Germany

Website

start.instantkom.app

Product Features

Internal Communications

App Integration No 
Blogs No 
Chat/Messaging No 
Email Management No 
Employee Directory No 
Event Calendar No 
Newsletter Management No 
Photo Gallery No 
Social Sharing No 
Survey Management No 
Telephony No 
Video Chat No 
Voice Chat No 

Product Features

SMS Marketing

2-Way Messaging No 
Artificial Intelligence No 
Contact Management No 
MMS No 
Mass Texting No 
Message Personalization No 
Mobile Coupons No 
Mobile Keywords No 
Polls / Voting No 
Reporting/Analytics No 
Scheduled Messaging No 
Shortcodes No 
Text-to-Win No 

WhatsApp Marketing

API No 
Alerts No 
Autoresponder No 
Bulk Messaging No 
Campaign Management No 
Contact Management No 
Multi-Language Support No 
Reporting / Analytics No 

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