Average Ratings 1 Rating

Total
ease
features
design
support

Average Ratings 2 Ratings

Total
ease
features
design
support

Description

AOL Mail offers a secure and enjoyable email service for millions globally. As a leading media and technology enterprise, AOL embodies the pinnacle of innovation and premium content. Our sustained growth and transformation stem from nearly ten years of nurturing our internal capabilities, strategic acquisitions, and the meticulous integration of top-notch technologies and talents available. Currently, AOL leverages its four foundational elements—video, mobile, advertising technology and platforms, and open ecosystems—both across its owned properties like The Huffington Post, TechCrunch, MapQuest, and MAKERS, as well as in collaboration with brands to engage new audiences and create captivating stories in unprecedented ways. Additionally, AOL operates as a subsidiary under Verizon's umbrella, ensuring robust support for its operations. Stay updated by following us on Twitter @AOL_Inc.

Description

Your Team Email, SMS and WhatsApp accounts can be shared in a shared Inbox. It is not possible to share an email account login between team members. Helpwise is an easy-to-use shared inbox that allows you to access your team's email accounts such as help@, sales@ and jobs@. It becomes difficult to manage internal and customer emails (billing, hiring, etc.) as the business grows. Then, we make a mistake by sharing email logins between team members. We have experienced the same pain in our previous businesses and gigs. Helpwise is the shared inbox that actually works! We all love Outlook, Gmail, and other great email clients. Helpwise is as simple as these email services. You won't be able to miss them. Each team member will have their own login to access the same email address. No more password sharing! Higher productivity and better security!

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Stackreaction Yes 
Copper No 
Dialpad Support No 
Gmail No 
HubSpot CRM No 
HubSpot Customer Platform No 
HubSpot Marketing Hub No 
JustCall No 
MacSonik Gmail Backup Tool Yes 
Mailspring Yes 
Mailwarm Yes 
Slack No 
SplitCam Yes 
Stripe No 
ToolsGround Email Backup Expert Yes 
TouchMail Yes 
Trello No 
Warmbox Yes 
Warmy Yes 
display block Yes 

Integrations

Stackreaction Yes 
Copper Yes 
Dialpad Support Yes 
Gmail Yes 
HubSpot CRM Yes 
HubSpot Customer Platform Yes 
HubSpot Marketing Hub Yes 
JustCall Yes 
MacSonik Gmail Backup Tool No 
Mailspring No 
Mailwarm No 
Slack Yes 
SplitCam No 
Stripe Yes 
ToolsGround Email Backup Expert No 
TouchMail No 
Trello Yes 
Warmbox No 
Warmy No 
display block No 

Pricing Details

No price information available.
Free Trial No 
Free Version Yes 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

AOL

Founded

1985

Country

United States

Website

www.aol.com

Vendor Details

Company Name

Helpwise

Founded

2019

Country

United States

Website

helpwise.io

Product Features

Product Features

Email Management

Data Recovery No 
Email Archiving Yes 
Email Deletion No 
Email Discovery No 
Email Monitoring Yes 
Email Recall No 
Queue Manager No 
Response Management Yes 
Routing Yes 
Shared Inboxes Yes 
Signature Management Yes 
Spam Blocker Yes 
Whitelisting / Blacklisting Yes 

Help Desk

Alerts / Escalation Yes 
Automated Routing Yes 
Community Forums Yes 
Customizable Branding Yes 
Document Storage No 
Email Integration Yes 
IT Asset Management No 
Incident Management Yes 
Interaction Tracking Yes 
Knowledge Base Yes 
Known Issue Management Yes 
Live Chat Yes 
Multi-Channel Communication Yes 
Multiple Brands / Products Yes 
Network Monitoring No 
Real-time Chat Yes 
Self Service Portal Yes 
Service Level Agreement (SLA) Management No 
Ticket Management Yes 

Alternatives

Alternatives

Gmail Reviews

Gmail

Google