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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

AMZFinder streamlines the process of sending out feedback and review request emails while efficiently managing both reviews and orders to enhance your store's reputation and customer ratings on Amazon. The platform includes an array of thoughtfully crafted email templates that can be customized, along with order filter settings and a blacklist option. These tools facilitate the automatic pairing of appropriate email templates with individual customers, which significantly boosts the quality of customer service and enriches the shopping experience. Additionally, AMZFinder allows you to import reviews and orders, providing a comprehensive and time-efficient overview of your entire Amazon storefront. You also receive automated email alerts regarding both positive and negative reviews for all your products, which greatly improves your responsiveness to customer care needs. Overall, AMZFinder not only saves time but also helps in building a more trustworthy relationship with your customers.

Description

Manage and build a strong online reputation that helps you stand out from the competition as an industry leader in your area. Broadly helps local businesses attract and consolidate leads from multiple lead sources including Google, Facebook, Instagram, web chat, and website contact forms. Plus, connect with and serve customers and automatically request reviews on Google, Facebook and other popular review sites - all from one easy-to-use app. Consistently provide the 5-star experience your ideal customers expect with a responsive website, automated web chat that captures up to 2x more leads, streamlined text and email communication, appointment reminders, mobile invoicing, flexible customer financing options and so much more. Our app is accessible from any device, anywhere, and integrates with the tools you already use. You'll enjoy personal onboarding and dedicated, ongoing customer support. Broadly makes it easy for customers to find you, work with you, and rave about you.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Amazon
Constant Contact
FieldPlus
Gingr
Housecall Pro
Jobber
Mailchimp
Mitchell 1
PawLoyalty Software
PetExec
QuickBooks Online
Service Fusion
ServiceTitan
Shopify
Stackreaction
Tekmetric
WordPress
Wufoo

Integrations

Amazon
Constant Contact
FieldPlus
Gingr
Housecall Pro
Jobber
Mailchimp
Mitchell 1
PawLoyalty Software
PetExec
QuickBooks Online
Service Fusion
ServiceTitan
Shopify
Stackreaction
Tekmetric
WordPress
Wufoo

Pricing Details

$29.99 per month
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Bxtoon Team

Founded

2010

Country

China

Website

www.amzfinder.com

Vendor Details

Company Name

Broadly

Founded

2013

Country

United States

Website

broadly.com

Product Features

Reputation Management

Campaign Management
Gamification
Response Management
Review Generation
Review Monitoring
Sentiment Analysis
Social Media Metrics
Social Media Monitoring
White Label

Product Features

Customer Communications Management

Batch Communications
Chat / Messaging
Content Management
Email Distribution
Interactive Content
Multi-Channel Communications
On-Demand Communications
Personalization
Print Management
Template Management
Video Content

Customer Feedback

Alerts / Notifications
Behavior Analytics
Bug Reports
Community Feedback Tools
Live Chat
Negative Feedback Management
Net Promoter Score (NPS)
Screenshot / Screen Capture
Surveys
User Testing Tools
Video Feedback
Visual Feedback Tools
Voice of the Customer (VoC)
Website Feedback

Customer Satisfaction

360 Degree Feedback
Analytics
Call Reporting
Complaint Monitoring
Feedback Collection
Survey Management

Lead Capture

Business Card / Badge Scanning
Dashboard
Data Extraction
Lead Distribution
Lead Notifications
Lead Nurturing
Lead Qualification
Lead Scoring
Online Forms

Live Chat

Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking

Reputation Management

Campaign Management
Gamification
Response Management
Review Generation
Review Monitoring
Sentiment Analysis
Social Media Metrics
Social Media Monitoring
White Label

Review Management

Campaign Management
Dashboard
Negative Feedback Management
Response Management
Review Monitoring
Review Notification
Review Request
Sentiment Analysis
Social Sharing
White Label

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Alternatives

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