Average Ratings 0 Ratings
Average Ratings 1 Rating
Description
Our competitive and strategic intelligence platform, AMI Enterprise® Intelligence, allows organizations to harness Big Data in order to foresee shifts in their surroundings—be they competitive, technological, or legal—and to uncover new avenues for growth. This platform features a user-friendly administration interface that utilizes drag-and-drop functionality, making it easily customizable according to the user's needs. The TopicLive™ application, seamlessly integrated into the portal and accessible on mobile devices, allows users to evaluate the relevance of collected information and confirm it effortlessly with a simple tap, eliminating the need for back-office involvement. Meanwhile, TopicShare® serves as a fully responsive portal that grants all employees quick and intuitive access to the company's prioritized topics. Furthermore, TopicShare offers a comprehensive view of the organization’s ecosystem through targeted entities and thematic dashboards, creating a dedicated space for sharing and consuming monitoring products, which enhances collaboration and information dissemination across the company. This holistic approach not only streamlines information access but also fosters a culture of informed decision-making within the organization.
Description
At the crossroads of Customer Experience and Business Intelligence lies Customer Intelligence, which uncovers the vital link between customer sentiments and the performance metrics that influence business outcomes. With Explore, you can harness the insights necessary for your organization to make significant and informed decisions. Your collection of customer opinions and emotions captured through feedback, surveys, and support interactions can be effectively utilized in OdinExplore for broader analysis. By investigating the themes present in customer feedback, you can identify which topics resonate most with your audience. Explore offers features like auto-terms, the creation of key topics, dictionary applications, and emotional sentiment analysis. You can also segment your data by various demographics, ratings, or timeframes to reveal the differences among customer groups. Running multiple experiments allows you to uncover fresh insights about diverse customer segments, products, and more, ultimately leading to more tailored business strategies. This comprehensive approach not only enhances understanding but also drives continuous improvement in customer engagement.
API Access
Has API
No
API Access
Has API
No
Integrations
Facebook
No
Instagram
No
X (Twitter)
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
$999 per month
Billed annually
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
ChapsVision
Founded
2019
Country
France
Website
www.chapsvision.com/softwares-data/digital-intelligence/ami-enterprise-intelligence/
Vendor Details
Company Name
OdinAnswers
Country
United States
Website
odinanswers.com/platform/
Product Features
Business Intelligence
Ad Hoc Reports
No
Benchmarking
No
Budgeting & Forecasting
No
Dashboard
No
Data Analysis
No
Key Performance Indicators
No
Natural Language Generation (NLG)
No
Performance Metrics
No
Predictive Analytics
No
Profitability Analysis
No
Strategic Planning
No
Trend / Problem Indicators
No
Visual Analytics
No
Product Features
Text Mining
Boolean Queries
No
Document Filtering
No
Graphical Data Presentation
No
Language Detection
No
Predictive Modeling
No
Sentiment Analysis
Yes
Summarization
No
Tagging
No
Taxonomy Classification
No
Text Analysis
No
Topic Clustering
No