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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

The Annual Maintenance Contract Management Software efficiently maintains all pertinent information regarding service agreements that encompass various products, and it proactively alerts clients to renew their AMCs as expiration approaches. The software facilitates customer service through product support, complaint management, warranty oversight, and integration with SMS and email communications. Additionally, technicians are empowered to finalize service calls on-site and generate comprehensive digital field service reports. By utilizing AMCdesk, the field service software, technicians can access services via mobile applications, eliminating cumbersome manual tasks. This solution also allows for tracking of time and expenses, updating on-site statuses, and sending reports directly to the office. As a robust tool for managing IT rentals, it consolidates all necessary features into a single integrated platform that meticulously monitors each device. Furthermore, its exceptional customization options make it perfect for creating and overseeing orders, enhancing overall operational efficiency.

Description

Boasting robust functionality and a design tailored for channel partners, ONEview grants users the ability to utilize customized dashboards, comprehensive reporting, and automated alerts for service renewals, warranty expirations, and license renewals. Additionally, it can be white-labeled to give your business a unique edge, while adhering to strict data security and segmentation measures to keep customer information safe and readily available. ONEview significantly enhances the experience for channel users by offering a swift and efficient method to monitor equipment and effortlessly renew service and support agreements, making it beneficial for all positions within the channel. This level of adaptability not only streamlines processes but also empowers users to take proactive steps in managing their resources effectively.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

$199.00/year
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Arc ProLite

Website

arcprolite.com

Vendor Details

Company Name

Managed Maintenance

Founded

2005

Country

United States

Website

www.managedmaint.com

Product Features

Contract Management

Buy Side (Suppliers)
Completion Tracking
Compliance Tracking
Contract Lifecycle Management
Electronic Signature
Full Text Search
Government Contracts
Pre-built Templates
Sell Side (Customers)
Specialty Contracts
Version Control
Workflow Management

Product Features

Contract Management

Buy Side (Suppliers)
Completion Tracking
Compliance Tracking
Contract Lifecycle Management
Electronic Signature
Full Text Search
Government Contracts
Pre-built Templates
Sell Side (Customers)
Specialty Contracts
Version Control
Workflow Management

IT Asset Management

Asset Tracking
Audit Management
Compliance Management
Configuration Management
Contract/License Management
Cost Tracking
Depreciation Management
IT Service Management
Inventory Management
Maintenance Management
Procurement Management
Requisition Management
Supplier Management

IT Service

Contract Management
IT Asset Management
Incident Management
Knowledge Management
Release Management
Self Service Portal
Service Catalog
Service Reporting
Ticket Management

Alternatives

Alternatives

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