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support

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Description

Driven by our enthusiasm, we are committed to empowering individuals to lead healthier, more autonomous lives right in their own homes. This dedication has been shaped by years of insightful collaboration with healthcare professionals and their patients. AMC’s exceptional platform integrates over 17 years of practical clinical knowledge with cutting-edge technology that delivers real-time patient information. As the only FDA Class II cleared care management platform available, it boasts numerous peer-reviewed studies and offers seamless connectivity that unifies care teams, patients, and payors. Our focus is on the members—Their Home. Their Health. Their Lifestyle. AMC Health simplifies the process of engaging, educating, and empowering those who live with chronic illnesses. By facilitating proactive clinical intervention and management, we help individuals navigate their health challenges more effectively. Through our innovative approach, we aim to transform the way care is delivered and experienced in the home setting.

Description

Our innovative patient engagement platform empowers healthcare professionals, including providers, specialists, allied health workers, and community support staff, to deliver virtual care through various means such as text messaging, audio-video conferencing, and secure document sharing. With VirtualCare™, administering fundamental care like routine follow-ups and sharing lab results or prescriptions becomes a seamless process that eliminates the need for in-clinic visits, allowing these tasks to be efficiently managed between regular appointments. This approach not only reaches patients who may be hard to access due to geographical barriers or restrictions like COVID-19 physical distancing but also assists those residing in senior care facilities. By utilizing VirtualCare, clinicians can increase their patient load throughout the day, gain scheduling flexibility, and maximize the productivity of their office hours. Overall, the platform enhances the overall patient experience while streamlining the workflow for healthcare providers.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

AMC Health

Founded

2002

Country

United States

Website

www.amchealth.com

Vendor Details

Company Name

Think Research

Founded

2006

Country

Canada

Website

www.thinkresearch.com/ca/products/virtualcare/

Product Features

Home Care

Billing & Invoicing No 
Care Plan Management Yes 
Caregiver Management Yes 
Client Management Yes 
Field Communication No 
Insurance Management Yes 
Payroll Management No 
Scheduling No 
Visit Verification No 

Home Health Care

Billing & Invoicing No 
Charting No 
Electronic Signature No 
Employee Tracking No 
Medication Database No 
Patient Intake No 
Scheduling No 
Time / Task Reporting No 

Remote Patient Monitoring

Dashboard Yes 
Data Import/Export Yes 
HIPAA Compliant Yes 
Mobile Payments Yes 
Monitoring Device Integration Yes 
Patient Engagement Yes 
Patient Portal Yes 
Patient Records Management Yes 
Patient Surveys Yes 
Reminders Yes 
Virtual Visits Yes 

Telemedicine

Appointment Reminders No 
Appointment Scheduling No 
Chat / Messaging Yes 
E-Prescribing No 
For Medical Purposes No 
HIPAA Compliant Yes 
Multi-Provider Practice No 
Online Forms No 
Patient Queue Management No 
Practice Management No 
Remote Treatment Plans No 
Teleradiology No 
Video Conferencing Yes 

Product Features

Home Health Care

Billing & Invoicing No 
Charting No 
Electronic Signature No 
Employee Tracking No 
Medication Database No 
Patient Intake No 
Scheduling No 
Time / Task Reporting No 

Patient Engagement

Appointment Scheduling No 
Care Planning No 
Collaboration No 
Messaging No 
Mobile Access No 
Patient Education No 
Patient Portal No 
Personal Health Record No 
Progress Tracking No 
Self Management No 

Telemedicine

Appointment Reminders No 
Appointment Scheduling No 
Chat / Messaging No 
E-Prescribing No 
For Medical Purposes No 
HIPAA Compliant No 
Multi-Provider Practice No 
Online Forms No 
Patient Queue Management No 
Practice Management No 
Remote Treatment Plans No 
Teleradiology No 
Video Conferencing No 

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