Average Ratings 6 Ratings
Average Ratings 0 Ratings
Description
All your operational asset records can be managed easily and transparently using a single web-based app. Eliminate cumbersome spreadsheets. The system will ensure data integrity and quality. Our tree of objects makes it easy to track assets in Alvao. It can show hierarchical divisions of company and the geographical distribution of sites per premises. ALVAO gives you complete control over what items, properties, and attributes are recorded. Any asset can be tracked, from computers to contracts to cars to submarines. You can create any item and track the properties you need. The ALVAO configuration database gives you a structured view and helps you to reduce the risk of being audited. Keep track of all your software installed and organize your licenses.
Description
Codenica ITSM + ITAM is a cloud-based platform for IT teams that want to manage service desk work and IT asset information in one connected system.
The product combines ticket management, IT asset tracking, configuration item management, a self-service portal, knowledge base, approvals, work tasks, live chat, messages, file storage, reporting and automation rules. Teams can use Codenica to handle requests submitted through the portal or email, assign work, track priorities and due dates, manage asset records and keep related information linked together.
Codenica helps organizations connect support requests with users, hardware and software assets, vendors, documents, tasks and approvals. This gives IT teams better context when working on issues and reduces the need to switch between separate tools for service desk, inventory, documentation and communication.
The platform is suitable for small IT teams, growing organizations, outsourcing companies, managed service providers and enterprise environments that need flexible ITSM and ITAM software for daily operations.
API Access
Has API
Yes
API Access
Has API
No
Integrations
Azure App Service
Yes
Azure Marketplace
Yes
Gmail
No
Google Workspace
No
Microsoft 365
No
Microsoft Entra ID Protection
Yes
Microsoft Intune
Yes
Microsoft Outlook
No
Microsoft Power BI
Yes
Microsoft SMTP Service
No
Integrations
Azure App Service
No
Azure Marketplace
No
Gmail
Yes
Google Workspace
Yes
Microsoft 365
Yes
Microsoft Entra ID Protection
No
Microsoft Intune
No
Microsoft Outlook
Yes
Microsoft Power BI
No
Microsoft SMTP Service
Yes
Pricing Details
$0.84/user, free for 50 Assets
Free Trial
Yes
Free Version
Yes
Pricing Details
$15/agent/month
Plans start at $15 per agent per month when billed annually. Monthly billing is available. Higher plans and optional add-on packs are available for teams that need more inventory capacity, knowledge base capacity, file storage, communication limits, or performance/API capacity.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
Yes
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
Yes
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
ALVAO
Founded
1999
Country
United States
Website
www.alvao.com/en/it-asset-management
Vendor Details
Company Name
Codenica
Founded
2005
Country
Poland
Website
codenica.com
Product Features
IT Asset Management
Asset Tracking
Yes
Audit Management
Yes
Compliance Management
Yes
Configuration Management
Yes
Contract/License Management
Yes
Cost Tracking
Yes
Depreciation Management
Yes
IT Service Management
Yes
Inventory Management
Yes
Maintenance Management
Yes
Procurement Management
Yes
Requisition Management
Yes
Supplier Management
Yes
Product Features
IT Asset Management
Asset Tracking
Yes
Audit Management
Yes
Compliance Management
Yes
Configuration Management
No
Contract/License Management
Yes
Cost Tracking
Yes
Depreciation Management
No
IT Service Management
Yes
Inventory Management
Yes
Maintenance Management
Yes
Procurement Management
Yes
Requisition Management
Yes
Supplier Management
Yes
ITSM
Asset Tracking
Yes
Availability Management
Yes
Change Management
Yes
Configuration Management
No
Contract/License Management
Yes
Dashboard
Yes
Incident Management
Yes
Problem Management
Yes
Project Management
No
Release & Deployment Management
No
Self Service Portal
Yes