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Description
Empower hotel staff to focus on high-impact tasks while maximizing efficiency with ALICE, a comprehensive platform designed to enhance operations and communication. This all-in-one solution elevates productivity and enhances guest experiences by ensuring that all teams and tasks are interconnected, monitored, comprehended, and refined in a single hub. By facilitating intelligent task allocation and management, staff can significantly increase their output. Furthermore, this platform provides clear visibility and transparency into all operations, enabling informed decision-making for hotel management. With actionable insights, you can hold both individuals and specific departments accountable for their performance. Ultimately, this hotel operations management tool streamlines communication, task coordination, and guest satisfaction, delivering an integrated solution for modern hospitality challenges. As a result, your hotel can cultivate a more efficient and responsive environment, leading to enhanced overall performance.
Description
Concierge Organizer is designed to seamlessly connect with various hotel software and supplier systems, ensuring that all interactions are secure and free from data loss. It includes a designated area for recurring tasks that can be assigned to individuals or teams, with daily generated checklists that can be customized for multiple uses. An events section allows the Concierge to effortlessly propose temporary activities within confirmation messages sent to guests. There are also specialized sections for monitoring both incoming and outgoing items, ensuring comprehensive service management. If any service undergoes changes or cancellations, you remain informed and unaffected. With just a click, you can generate insightful reports, enhancing your oversight and control of all information captured within Concierge Organizer. Additionally, the system offers a variety of ready-made templates that are tailored to align with your hotel's communication style and operational needs, further streamlining the workflow. This powerful combination not only improves efficiency but also enhances the overall guest experience.
API Access
Has API
No
API Access
Has API
No
Integrations
Canary Digital Tipping
Yes
Cendyn CMS
Yes
Cendyn Guestrev
Yes
Cendyn Loyalty
Yes
Cendyn Revintel
Yes
INTELITY
Yes
Innspire
Yes
WebRezPro
Yes
Integrations
Canary Digital Tipping
No
Cendyn CMS
No
Cendyn Guestrev
No
Cendyn Loyalty
No
Cendyn Revintel
No
INTELITY
No
Innspire
No
WebRezPro
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Actabl
Founded
2022
Country
United States
Website
actabl.com/alice/
Vendor Details
Company Name
COGIFOR
Founded
2007
Country
France
Website
conciergeorganizer.com
Product Features
Hospitality Property Management
Built-in Accounting
Yes
CRM
Yes
Catering
No
Employee Management
Yes
Extended Stay
Yes
Front Office Management
Yes
GDS / OTA Integration
No
Group Management
No
Guest Experience (GEM)
Yes
Housekeeping Management
Yes
Loyalty Program
Yes
Maintenance Management
Yes
Marketing Automation
Yes
Marketing Management
No
Multi-Property
Yes
Online Booking
No
Point of Sale (POS)
No
Reservations Management
No
Reviews Management
Yes
Single Property
Yes
Vacation Rental
No
