Average Ratings 8 Ratings
Average Ratings 0 Ratings
Description
ALICE Receptionist is the most advanced, full-service Visitor Management and Lobby automation solution available. Only ALICE receptionist uses A.I. video avatars to greet guests when they arrive in your building, provide instructions throughout the check-in process and enable guests using the ALICE kiosk to engage with your employees in live 2-way audio and video conversations.
ALICE Windows-based system combines guest registration, automated guest greetings, A.I. video avatar instructions, and the ability to connect guests with your employees in real-time.
Contact our sales team to learn how ALICE Receptionist can automate and elevate the visitor experience for your building today.
Description
Virtual Front Desk serves as an innovative solution for reception, visitor management, and customer service across various venues such as offices, clinics, retail stores, and public areas that require dependable front-desk assistance. This platform is compatible with any contemporary browser that has a webcam, including devices like iPads, Android tablets, all-in-one computers, kiosks, and Neat Frame devices. It enables visitors to check in, connect with the appropriate staff member via video or phone, send SMS messages, access documents, scan QR codes, fill out forms, verify identities, process card payments, and print badges or documents from a single interface. Teams can respond from virtually anywhere using a web application, mobile app, Microsoft Teams, phone, or other integrated channels, allowing either a solo receptionist or a centralized team to manage multiple desks and locations efficiently. The comprehensive dashboard provides oversight for managing sites, stations, users, branding, actions, and tracking activity history, ensuring all aspects of reception are streamlined. Additionally, the platform features native integrations with Microsoft Teams and Entra ID that facilitate the routing of reception calls into Teams and the importation of real-time employee directories, enhancing operational efficiency and communication. This multifaceted tool not only simplifies visitor engagement but also significantly improves the overall experience for both visitors and staff alike.
API Access
Has API
No
API Access
Has API
No
Integrations
Google Calendar
Yes
Microsoft Outlook
Yes
Microsoft Teams
Yes
Slack
Yes
Cisco Jabber
Yes
Microsoft 365
Yes
Microsoft Azure
Yes
Microsoft Entra ID
No
Skype
Yes
WhatsApp
No
Integrations
Google Calendar
Yes
Microsoft Outlook
Yes
Microsoft Teams
Yes
Slack
Yes
Cisco Jabber
No
Microsoft 365
No
Microsoft Azure
No
Microsoft Entra ID
Yes
Skype
No
WhatsApp
Yes
Pricing Details
$299.00/month
Starting price $299.00/month
Free Trial
Yes
Free Version
No
Pricing Details
$22 per month
Free Trial
Yes
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
Yes
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
ALICE Receptionist
Founded
2011
Country
United States
Website
www.alicereceptionist.com
Vendor Details
Company Name
Virtual Front Desk
Founded
2018
Country
Canada
Website
www.virtualfrontdesk.com
Product Features
Digital Signage
Automatic Player Updates
No
Content Scheduling
Yes
Media Library
Yes
Multi-Screen Support
Yes
Remote Deployment
No
Remote Display Management
Yes
Visual Editor
No
Digital Workplace
Activity / News Feed
Yes
Calendar Management
Yes
Chat / Messaging
No
Content Management
Yes
Document Management
Yes
Employee Directory
Yes
File Sharing
No
Knowledge Management
No
Surveys & Feedback
No
Task Management
No
Facility Management
Asset Management
No
Commercial Properties
Yes
Equipment Management
No
Facility Scheduling
No
Incident Management
No
Inspection Management
No
Inventory Control
No
Maintenance Tracking
No
Preventive Maintenance
No
Residential Properties
No
Room Scheduling
No
Schools
No
Space Planning
No
Vendor Management
Yes
Visitor Management
Yes
Work Order Management
No
Kiosk
Activity Reservations
No
Digital Signature
Yes
License Management
No
Onsite Printing
Yes
Remote Access
No
Secure Browsing
No
Ticket / Order Fulfillment
No
Touch Screen
Yes
Usage Reporting
Yes
Virtual Keyboard
Yes
Wireless Internet Access
No
Meeting Room Booking System
Digital Signage
Yes
Internal Meetings
No
Multi-Location
Yes
Online Booking
No
Payment Processing
No
Third Party Booking
No
Utilization Reporting
No
Vendor Management
Yes
Visitor Management
Yes
Space Management
Change Management
No
Design Management
No
Floor Plans & Maps
Yes
For Offices
Yes
For Retail
No
Occupancy Management
Yes
Planogramming
No
Shelf Planning
No
Space Reservation
No
Usage Tracking / Analytics
Yes
Visitor Management
Alerts/Notifications
Yes
Badge Management
Yes
Document Management
Yes
ID Scan
Yes
Pre-Registration
Yes
Registration Management
Yes
Self Check-in
Yes
Visitor Tracking
Yes
Watch List
Yes
Product Features
Kiosk
Activity Reservations
No
Digital Signature
No
License Management
No
Onsite Printing
No
Remote Access
No
Secure Browsing
No
Ticket / Order Fulfillment
No
Touch Screen
No
Usage Reporting
No
Virtual Keyboard
No
Wireless Internet Access
No
Visitor Management
Alerts/Notifications
No
Badge Management
No
Document Management
No
ID Scan
No
Pre-Registration
No
Registration Management
No
Self Check-in
No
Visitor Tracking
No
Watch List
No