Average Ratings 8 Ratings

Total
ease
features
design
support

Average Ratings 0 Ratings

Total
ease
features
design
support

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Description

ALICE Receptionist is the most advanced, full-service Visitor Management and Lobby automation solution available. Only ALICE receptionist uses A.I. video avatars to greet guests when they arrive in your building, provide instructions throughout the check-in process and enable guests using the ALICE kiosk to engage with your employees in live 2-way audio and video conversations. ALICE Windows-based system combines guest registration, automated guest greetings, A.I. video avatar instructions, and the ability to connect guests with your employees in real-time. Contact our sales team to learn how ALICE Receptionist can automate and elevate the visitor experience for your building today.

Description

Virtual Front Desk serves as an innovative solution for reception, visitor management, and customer service across various venues such as offices, clinics, retail stores, and public areas that require dependable front-desk assistance. This platform is compatible with any contemporary browser that has a webcam, including devices like iPads, Android tablets, all-in-one computers, kiosks, and Neat Frame devices. It enables visitors to check in, connect with the appropriate staff member via video or phone, send SMS messages, access documents, scan QR codes, fill out forms, verify identities, process card payments, and print badges or documents from a single interface. Teams can respond from virtually anywhere using a web application, mobile app, Microsoft Teams, phone, or other integrated channels, allowing either a solo receptionist or a centralized team to manage multiple desks and locations efficiently. The comprehensive dashboard provides oversight for managing sites, stations, users, branding, actions, and tracking activity history, ensuring all aspects of reception are streamlined. Additionally, the platform features native integrations with Microsoft Teams and Entra ID that facilitate the routing of reception calls into Teams and the importation of real-time employee directories, enhancing operational efficiency and communication. This multifaceted tool not only simplifies visitor engagement but also significantly improves the overall experience for both visitors and staff alike.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Google Calendar Yes 
Microsoft Outlook Yes 
Microsoft Teams Yes 
Slack Yes 
Cisco Jabber Yes 
Microsoft 365 Yes 
Microsoft Azure Yes 
Microsoft Entra ID No 
Skype Yes 
WhatsApp No 

Integrations

Google Calendar Yes 
Microsoft Outlook Yes 
Microsoft Teams Yes 
Slack Yes 
Cisco Jabber No 
Microsoft 365 No 
Microsoft Azure No 
Microsoft Entra ID Yes 
Skype No 
WhatsApp Yes 

Pricing Details

$299.00/month
Starting price $299.00/month
Free Trial Yes 
Free Version No 

Pricing Details

$22 per month
Free Trial Yes 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises Yes 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

ALICE Receptionist

Founded

2011

Country

United States

Website

www.alicereceptionist.com

Vendor Details

Company Name

Virtual Front Desk

Founded

2018

Country

Canada

Website

www.virtualfrontdesk.com

Product Features

Digital Signage

Automatic Player Updates No 
Content Scheduling Yes 
Media Library Yes 
Multi-Screen Support Yes 
Remote Deployment No 
Remote Display Management Yes 
Visual Editor No 

Digital Workplace

Activity / News Feed Yes 
Calendar Management Yes 
Chat / Messaging No 
Content Management Yes 
Document Management Yes 
Employee Directory Yes 
File Sharing No 
Knowledge Management No 
Surveys & Feedback No 
Task Management No 

Facility Management

Asset Management No 
Commercial Properties Yes 
Equipment Management No 
Facility Scheduling No 
Incident Management No 
Inspection Management No 
Inventory Control No 
Maintenance Tracking No 
Preventive Maintenance No 
Residential Properties No 
Room Scheduling No 
Schools No 
Space Planning No 
Vendor Management Yes 
Visitor Management Yes 
Work Order Management No 

Kiosk

Activity Reservations No 
Digital Signature Yes 
License Management No 
Onsite Printing Yes 
Remote Access No 
Secure Browsing No 
Ticket / Order Fulfillment No 
Touch Screen Yes 
Usage Reporting Yes 
Virtual Keyboard Yes 
Wireless Internet Access No 

Meeting Room Booking System

Digital Signage Yes 
Internal Meetings No 
Multi-Location Yes 
Online Booking No 
Payment Processing No 
Third Party Booking No 
Utilization Reporting No 
Vendor Management Yes 
Visitor Management Yes 

Space Management

Change Management No 
Design Management No 
Floor Plans & Maps Yes 
For Offices Yes 
For Retail No 
Occupancy Management Yes 
Planogramming No 
Shelf Planning No 
Space Reservation No 
Usage Tracking / Analytics Yes 

Visitor Management

Alerts/Notifications Yes 
Badge Management Yes 
Document Management Yes 
ID Scan Yes 
Pre-Registration Yes 
Registration Management Yes 
Self Check-in Yes 
Visitor Tracking Yes 
Watch List Yes 

Product Features

Kiosk

Activity Reservations No 
Digital Signature No 
License Management No 
Onsite Printing No 
Remote Access No 
Secure Browsing No 
Ticket / Order Fulfillment No 
Touch Screen No 
Usage Reporting No 
Virtual Keyboard No 
Wireless Internet Access No 

Visitor Management

Alerts/Notifications No 
Badge Management No 
Document Management No 
ID Scan No 
Pre-Registration No 
Registration Management No 
Self Check-in No 
Visitor Tracking No 
Watch List No 

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