Average Ratings 8 Ratings
Average Ratings 0 Ratings
Description
ALICE Receptionist is the most advanced, full-service Visitor Management and Lobby automation solution available. Only ALICE receptionist uses A.I. video avatars to greet guests when they arrive in your building, provide instructions throughout the check-in process and enable guests using the ALICE kiosk to engage with your employees in live 2-way audio and video conversations.
ALICE Windows-based system combines guest registration, automated guest greetings, A.I. video avatar instructions, and the ability to connect guests with your employees in real-time.
Contact our sales team to learn how ALICE Receptionist can automate and elevate the visitor experience for your building today.
Description
Businesses around the world lose billions of dollars every year due to long queues. Customers who are subject to poor queueing are less likely stay and recommend your business. Compare the performance of different departments and locations. Monitor wait times and the number of visitors who are waiting. Give your staff the tools to improve customer service. Recognize the achievements of your team and identify areas for growth. You can easily measure and share your performance results. Service reports are a great way to track KPIs and evaluate the effectiveness of your service strategy. Customers can join a virtual waiting list using their phones to eliminate in-person lines. Monitor your line in real-time. Customers can safely wait in their cars, at home or outside. Notify customers when you are available to serve them. Provide customers with regular updates about wait times and any other information. Talk to customers and ask for their feedback.
API Access
Has API
No
API Access
Has API
Yes
Integrations
Slack
Yes
Cisco Jabber
Yes
Gmail
No
Google Calendar
Yes
Microsoft 365
Yes
Microsoft Azure
Yes
Microsoft Outlook
Yes
Microsoft Teams
Yes
Pipedrive
No
Skype
Yes
Integrations
Slack
Yes
Cisco Jabber
No
Gmail
Yes
Google Calendar
No
Microsoft 365
No
Microsoft Azure
No
Microsoft Outlook
No
Microsoft Teams
No
Pipedrive
Yes
Skype
No
Pricing Details
$299.00/month
Starting price $299.00/month
Free Trial
Yes
Free Version
No
Pricing Details
$869 per month
Unlimited locations, no implementation fees.
Free Trial
Yes
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
Yes
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
ALICE Receptionist
Founded
2011
Country
United States
Website
www.alicereceptionist.com
Vendor Details
Company Name
Qminder
Founded
2011
Country
United Kingdom
Website
www.qminder.com
Product Features
Digital Signage
Automatic Player Updates
No
Content Scheduling
Yes
Media Library
Yes
Multi-Screen Support
Yes
Remote Deployment
No
Remote Display Management
Yes
Visual Editor
No
Digital Workplace
Activity / News Feed
Yes
Calendar Management
Yes
Chat / Messaging
No
Content Management
Yes
Document Management
Yes
Employee Directory
Yes
File Sharing
No
Knowledge Management
No
Surveys & Feedback
No
Task Management
No
Facility Management
Asset Management
No
Commercial Properties
Yes
Equipment Management
No
Facility Scheduling
No
Incident Management
No
Inspection Management
No
Inventory Control
No
Maintenance Tracking
No
Preventive Maintenance
No
Residential Properties
No
Room Scheduling
No
Schools
No
Space Planning
No
Vendor Management
Yes
Visitor Management
Yes
Work Order Management
No
Kiosk
Activity Reservations
No
Digital Signature
Yes
License Management
No
Onsite Printing
Yes
Remote Access
No
Secure Browsing
No
Ticket / Order Fulfillment
No
Touch Screen
Yes
Usage Reporting
Yes
Virtual Keyboard
Yes
Wireless Internet Access
No
Meeting Room Booking System
Digital Signage
Yes
Internal Meetings
No
Multi-Location
Yes
Online Booking
No
Payment Processing
No
Third Party Booking
No
Utilization Reporting
No
Vendor Management
Yes
Visitor Management
Yes
Space Management
Change Management
No
Design Management
No
Floor Plans & Maps
Yes
For Offices
Yes
For Retail
No
Occupancy Management
Yes
Planogramming
No
Shelf Planning
No
Space Reservation
No
Usage Tracking / Analytics
Yes
Visitor Management
Alerts/Notifications
Yes
Badge Management
Yes
Document Management
Yes
ID Scan
Yes
Pre-Registration
Yes
Registration Management
Yes
Self Check-in
Yes
Visitor Tracking
Yes
Watch List
Yes
Product Features
Appointment Scheduling
Appointment Reminders
Yes
Automated Scheduling
Yes
Calendar Sync
Yes
Client Database
No
Group Scheduling
No
Mobile Access
No
Multi-Location
No
Online Booking
No
Online Payments
No
Recurring Appointments
No
Room Booking Management
No
Queue Management
Appointment Scheduling
Yes
Calendar
No
Communication Tools
Yes
Contactless
Yes
Customer Surveys
Yes
Dashboard
Yes
For Banks
Yes
For Government
Yes
For Healthcare
Yes
For Restaurants
Yes
For Retail
Yes
SMS Marketing
Yes
Supports Multiple Counters
Yes
Virtual Queue
Yes
Visitor Management
Alerts/Notifications
Yes
Badge Management
Yes
Document Management
Yes
ID Scan
No
Pre-Registration
Yes
Registration Management
Yes
Self Check-in
Yes
Visitor Tracking
Yes
Watch List
No
Waitlist
Alerts/Notifications
Yes
Customer Database
Yes
For Restaurants
Yes
Prioritization
Yes
Public Waitlist
Yes
Reporting & Statistics
Yes
Self Check-in
Yes
Waiting Time Tracking
Yes
Waitlist Status Tracking
Yes