Average Ratings 8 Ratings

Total
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Average Ratings 0 Ratings

Total
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Description

ALICE Receptionist is the most advanced, full-service Visitor Management and Lobby automation solution available. Only ALICE receptionist uses A.I. video avatars to greet guests when they arrive in your building, provide instructions throughout the check-in process and enable guests using the ALICE kiosk to engage with your employees in live 2-way audio and video conversations. ALICE Windows-based system combines guest registration, automated guest greetings, A.I. video avatar instructions, and the ability to connect guests with your employees in real-time. Contact our sales team to learn how ALICE Receptionist can automate and elevate the visitor experience for your building today.

Description

Businesses around the world lose billions of dollars every year due to long queues. Customers who are subject to poor queueing are less likely stay and recommend your business. Compare the performance of different departments and locations. Monitor wait times and the number of visitors who are waiting. Give your staff the tools to improve customer service. Recognize the achievements of your team and identify areas for growth. You can easily measure and share your performance results. Service reports are a great way to track KPIs and evaluate the effectiveness of your service strategy. Customers can join a virtual waiting list using their phones to eliminate in-person lines. Monitor your line in real-time. Customers can safely wait in their cars, at home or outside. Notify customers when you are available to serve them. Provide customers with regular updates about wait times and any other information. Talk to customers and ask for their feedback.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Slack Yes 
Cisco Jabber Yes 
Gmail No 
Google Calendar Yes 
Microsoft 365 Yes 
Microsoft Azure Yes 
Microsoft Outlook Yes 
Microsoft Teams Yes 
Pipedrive No 
Skype Yes 
SurveyMonkey No 

Integrations

Slack Yes 
Cisco Jabber No 
Gmail Yes 
Google Calendar No 
Microsoft 365 No 
Microsoft Azure No 
Microsoft Outlook No 
Microsoft Teams No 
Pipedrive Yes 
Skype No 
SurveyMonkey Yes 

Pricing Details

$299.00/month
Starting price $299.00/month
Free Trial Yes 
Free Version No 

Pricing Details

$869 per month
Unlimited locations, no implementation fees.
Free Trial Yes 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises Yes 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

ALICE Receptionist

Founded

2011

Country

United States

Website

www.alicereceptionist.com

Vendor Details

Company Name

Qminder

Founded

2011

Country

United Kingdom

Website

www.qminder.com

Product Features

Digital Signage

Automatic Player Updates No 
Content Scheduling Yes 
Media Library Yes 
Multi-Screen Support Yes 
Remote Deployment No 
Remote Display Management Yes 
Visual Editor No 

Digital Workplace

Activity / News Feed Yes 
Calendar Management Yes 
Chat / Messaging No 
Content Management Yes 
Document Management Yes 
Employee Directory Yes 
File Sharing No 
Knowledge Management No 
Surveys & Feedback No 
Task Management No 

Facility Management

Asset Management No 
Commercial Properties Yes 
Equipment Management No 
Facility Scheduling No 
Incident Management No 
Inspection Management No 
Inventory Control No 
Maintenance Tracking No 
Preventive Maintenance No 
Residential Properties No 
Room Scheduling No 
Schools No 
Space Planning No 
Vendor Management Yes 
Visitor Management Yes 
Work Order Management No 

Kiosk

Activity Reservations No 
Digital Signature Yes 
License Management No 
Onsite Printing Yes 
Remote Access No 
Secure Browsing No 
Ticket / Order Fulfillment No 
Touch Screen Yes 
Usage Reporting Yes 
Virtual Keyboard Yes 
Wireless Internet Access No 

Meeting Room Booking System

Digital Signage Yes 
Internal Meetings No 
Multi-Location Yes 
Online Booking No 
Payment Processing No 
Third Party Booking No 
Utilization Reporting No 
Vendor Management Yes 
Visitor Management Yes 

Space Management

Change Management No 
Design Management No 
Floor Plans & Maps Yes 
For Offices Yes 
For Retail No 
Occupancy Management Yes 
Planogramming No 
Shelf Planning No 
Space Reservation No 
Usage Tracking / Analytics Yes 

Visitor Management

Alerts/Notifications Yes 
Badge Management Yes 
Document Management Yes 
ID Scan Yes 
Pre-Registration Yes 
Registration Management Yes 
Self Check-in Yes 
Visitor Tracking Yes 
Watch List Yes 

Product Features

Appointment Scheduling

Appointment Reminders Yes 
Automated Scheduling Yes 
Calendar Sync Yes 
Client Database No 
Group Scheduling No 
Mobile Access No 
Multi-Location No 
Online Booking No 
Online Payments No 
Recurring Appointments No 
Room Booking Management No 

Queue Management

Appointment Scheduling Yes 
Calendar No 
Communication Tools Yes 
Contactless Yes 
Customer Surveys Yes 
Dashboard Yes 
For Banks Yes 
For Government Yes 
For Healthcare Yes 
For Restaurants Yes 
For Retail Yes 
SMS Marketing Yes 
Supports Multiple Counters Yes 
Virtual Queue Yes 

Visitor Management

Alerts/Notifications Yes 
Badge Management Yes 
Document Management Yes 
ID Scan No 
Pre-Registration Yes 
Registration Management Yes 
Self Check-in Yes 
Visitor Tracking Yes 
Watch List No 

Waitlist

Alerts/Notifications Yes 
Customer Database Yes 
For Restaurants Yes 
Prioritization Yes 
Public Waitlist Yes 
Reporting & Statistics Yes 
Self Check-in Yes 
Waiting Time Tracking Yes 
Waitlist Status Tracking Yes 

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