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Average Ratings 9 Ratings

Total
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features
design
support

Description

DRAGONTAIL's innovative technology revolutionizes the operational and management frameworks within the fast food and quick service restaurant (QSR) sector. By integrating food preparation, delivery, marketing functions, and Customer Relationship Management (CRM) into a cohesive GPS-based algorithm and management software, it streamlines and oversees the entire operational chain within the restaurant. This system not only aids in the efficient assignment of personnel across various tasks, from food prep to delivery, but also enhances delivery route efficiency. It automates kitchen workflows and prioritizes orders, providing a fully customizable experience. The technology ensures accurate quantities and distribution of toppings, sauces, and cheese while automatically discerning both the type and quality of the crust. Additionally, the kitchen receives real-time alerts for any deviations from the original orders. Managers can access comprehensive data and analytics for their branches over specified time frames, alongside a complete solution for managing packing stations, which optimizes packing timing based on estimated dispatch schedules. Ultimately, this advanced system empowers restaurants to improve efficiency and enhance customer satisfaction simultaneously.

Description

Flipdish is one of the fastest-growing tech companies in Europe. At Flipdish, we provide an all-in-one POS and restaurant management system used by thousands of restaurants and takeaways worldwide. Flipdish also offers customised food ordering apps, websites, self-service kiosks that drive revenue to food businesses. With Flipdish, make life easier by streamlining operations with an intuitive kitchen display system, inventory management, powerful reporting tools, driver tracking, payroll management and more. Grow your business and increase customer satisfaction with digital ordering solutions like web, app and kiosks. Build your brand and earn more money with the help of our marketing specialists. Flipdish has more than 7,500 customers across 32 countries and generates order revenues exceeding EUR250m. These customers include some of industry's most prominent brands, including Subway, Cojean, Base Pizza, Bombay Pantry, and Subway.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

TechRyde Yes 
Aloha Cloud by NCR Voyix No 
CES Touch No 
Cashpad No 
Central Cash No 
Cuiner No 
DSTnet No 
Givex No 
HIOPOS No 
Menew No 
Neron No 
Nōwn No 
OrderCounter No 
PAR POS No 
Posist No 
Rezku Point of Sale No 
TAMUS No 
Ticksy No 
Union POS No 
Veloce No 

Integrations

TechRyde Yes 
Aloha Cloud by NCR Voyix Yes 
CES Touch Yes 
Cashpad Yes 
Central Cash Yes 
Cuiner Yes 
DSTnet Yes 
Givex Yes 
HIOPOS Yes 
Menew Yes 
Neron Yes 
Nōwn Yes 
OrderCounter Yes 
PAR POS Yes 
Posist Yes 
Rezku Point of Sale Yes 
TAMUS Yes 
Ticksy Yes 
Union POS Yes 
Veloce Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Dragontail Systems

Founded

2013

Country

Australia

Website

www.dragontail.com/algo/

Vendor Details

Company Name

Flipdish

Founded

2015

Country

Ireland

Website

www.flipdish.com

Product Features

Cloud Kitchen Management

Branded Mobile App No 
Branded Website No 
CRM No 
Call Center Panel No 
Feedback Management No 
Inventory Management No 
Kitchen Display System No 
Loyalty Management No 
Menu Integration No 
Multi-Brand No 
Online Ordering No 
Order Management / Tracking No 
Point-of-Sale (POS) No 
Reporting / Analytics No 
Time Tracking No 

Restaurant Management

Billing & Invoicing No 
Built-in Accounting No 
Employee Management No 
Food Costing No 
Inventory Management No 
Kitchen Management No 
Menu Management No 
Payroll Management No 
Point of Sale (POS) No 
Reporting/Analytics No 
Reservations Management No 
Sales Tracking No 
Table Management No 
Wait List Management No 
Waitstaff Management No 

Product Features

Cloud Kitchen Management

Branded Mobile App No 
Branded Website No 
CRM No 
Call Center Panel No 
Feedback Management No 
Inventory Management No 
Kitchen Display System No 
Loyalty Management No 
Menu Integration No 
Multi-Brand No 
Online Ordering No 
Order Management / Tracking No 
Point-of-Sale (POS) No 
Reporting / Analytics No 
Time Tracking No 

Food Delivery

Delivery Tracking No 
Dispatch Management No 
For Restaurants No 
Gift Card Management No 
Menu Management Yes 
Online Ordering Yes 
Order Management Yes 
Routing No 
Sales Trend Analysis Yes 
Supports Loyalty Program Yes 

Food Service Management

Costing No 
For Cafeterias No 
For Healthcare Facilities No 
Free / Reduced Meals No 
Inventory Management No 
Menu Planning No 
Nutritional Analysis No 
Online Payments / Funding No 
Point of Sale (POS) No 
Purchasing No 
Recipe Management No 
Schools No 
Tray Tracking No 

Online Ordering

Integrated Gift Cards Yes 
Menu / Product View Yes 
Mobile Ordering Yes 
Push Notifications Yes 
Reporting / Analytics Yes 
Rewards / Loyalty Program Yes 
Secure Payment Processing Yes 
Store Locator Yes 
White-Label Yes 

Restaurant Management

Billing & Invoicing Yes 
Built-in Accounting Yes 
Employee Management Yes 
Food Costing No 
Inventory Management No 
Kitchen Management No 
Menu Management No 
Payroll Management No 
Point of Sale (POS) No 
Reporting/Analytics Yes 
Reservations Management No 
Sales Tracking No 
Table Management No 
Wait List Management No 
Waitstaff Management No 

Restaurant POS

Delivery Management No 
Gift Card Management No 
Inventory Management No 
Loyalty Program Yes 
Mobile Access Yes 
Online Ordering Yes 
Order Management No 
Reporting/Analytics Yes 
Separate Checks No 
Split Checks No 
Table Management No 
Tips Management No 

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