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Description
ALEN is here to support your agency, whether you're in need of CAD, RMS, eCitation, secure data sharing, or NCIC query capabilities. With our pay-as-you-go software service, you can enjoy continuous access from anywhere, eliminating worries about uptime, malware, or disaster recovery. If navigating technology feels overwhelming, we're ready to assist! Should you find yourself dissatisfied with your current vendor, we're here to offer solutions! Our mission is to deliver secure, cost-effective, and efficient solutions for agencies across all sizes while leveraging the latest technological advancements. Partnering with us means gaining access to real-time data collaboration, enhancing data-driven decision-making processes, and improving officer safety. The combination of our advanced technology, dependable network, and exceptional customer service has established us as the go-to choice for numerous law enforcement agencies. Additionally, our cloud-based Records Management Solution (RMS) is tailored for departments to effectively oversee their cases, records, documents, and related tasks with ease and efficiency. By choosing ALEN, you’re investing in a future of streamlined operations and enhanced public safety for your agency.
Description
Public Safety Pro aims to empower police officers to focus on their core duties by minimizing administrative tasks, reducing screen time, and eliminating repetitive report submissions. We collaborate with law enforcement agencies similar to yours to deploy software that begins delivering efficiency and cost savings right away.
Covering everything from dispatching to record-keeping, as well as electronic citations and vehicle impound management, Public Safety Pro equips you with all the essential tools for daily operations while ensuring scalability for future growth.
Specifically crafted to address the essential requirements of law enforcement from the outset, Public Safety Pro features an integrated CAD Pro and Records Pro system with mobile capabilities, enabling officers to effectively serve their communities anytime and anywhere. This focus on mobility and integration ensures that officers can remain responsive and connected, ultimately enhancing public safety efforts across the board.
API Access
Has API
No
API Access
Has API
No
Integrations
Longview Tax
No
Microsoft 365
Yes
SutiDMS
No
Tyler CAD Pro
No
Tyler Enterprise CAD
No
Tyler Time & Attendance
No
Yooz
No
Integrations
Longview Tax
Yes
Microsoft 365
No
SutiDMS
Yes
Tyler CAD Pro
Yes
Tyler Enterprise CAD
Yes
Tyler Time & Attendance
Yes
Yooz
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
$25.00/one-time/user
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
ALEN
Founded
2011
Country
United States
Website
www.alen-usa.com
Vendor Details
Company Name
Tyler Technologies
Founded
1966
Country
United States
Website
www.tylertech.com/products/public-safety-pro
Product Features
Law Enforcement
Case Management
Yes
Certification Management
Yes
Court Management
No
Court Management Integration
Yes
Crime Scene Management
No
Criminal Database
Yes
Dispatching
Yes
Evidence Management
Yes
Field Reporting
Yes
Incident Mapping
Yes
Internal Affairs Administration
Yes
Investigation Management
Yes
Scheduling
No
Product Features
Government
Budgeting & Forecasting
No
Code Enforcement
No
Compliance Management
No
Fixed Asset Management
No
Inventory Management
No
License Issuance
No
Permit Issuance
No
Purchasing & Receiving
No
Self Service Portal
No
Taxation & Assessment
No
Utility Billing
No
Work Order Management
No
Municipal
Animal Licensing
No
Code Enforcement
No
Fund Accounting
No
Inventory Management
No
License Issuance
No
Parking Management
No
Permit Issuance
No
Planning & Zoning
No
Property Database
No
Taxation & Assessment
No
Utility Billing
No
Work Order Management
No
