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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

ALEN is here to support your agency, whether you're in need of CAD, RMS, eCitation, secure data sharing, or NCIC query capabilities. With our pay-as-you-go software service, you can enjoy continuous access from anywhere, eliminating worries about uptime, malware, or disaster recovery. If navigating technology feels overwhelming, we're ready to assist! Should you find yourself dissatisfied with your current vendor, we're here to offer solutions! Our mission is to deliver secure, cost-effective, and efficient solutions for agencies across all sizes while leveraging the latest technological advancements. Partnering with us means gaining access to real-time data collaboration, enhancing data-driven decision-making processes, and improving officer safety. The combination of our advanced technology, dependable network, and exceptional customer service has established us as the go-to choice for numerous law enforcement agencies. Additionally, our cloud-based Records Management Solution (RMS) is tailored for departments to effectively oversee their cases, records, documents, and related tasks with ease and efficiency. By choosing ALEN, you’re investing in a future of streamlined operations and enhanced public safety for your agency.

Description

Southern Software has successfully implemented its Records Management System, previously known as Police-Pak or Sheriff-Pak, in over 450 law enforcement agencies across the southeastern United States. This robust and adaptable software caters to the needs of both large and small Police Departments and Sheriff Offices. Tailored specifically for law enforcement purposes, it facilitates automated data submissions in states such as North Carolina, Virginia, South Carolina, Tennessee, Alabama, Georgia, Florida, Texas, and Arkansas, with features that may vary by state and department type. Built on the Microsoft SQL Server platform, the application offers error checking for incident-based reports and provides printouts that replicate state forms. In addition, it allows users to search data across nearly any field and enables the creation of accident diagrams directly on the computer. Users can also attach digital mugshot images to arrests and subsequently generate lineups. Furthermore, the package includes 30 days of complimentary support, ensuring users have assistance as they acclimate to the software. The comprehensive functionalities of this system make it an invaluable tool for law enforcement agencies looking to enhance their operational efficiency.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

First Arriving Dashboards
Microsoft 365

Integrations

First Arriving Dashboards
Microsoft 365

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

ALEN

Founded

2011

Country

United States

Website

www.alen-usa.com

Vendor Details

Company Name

Southern Software

Founded

1988

Country

United States

Website

www.southernsoftware.com/ps-rms.html

Product Features

Law Enforcement

Case Management
Certification Management
Court Management
Court Management Integration
Crime Scene Management
Criminal Database
Dispatching
Evidence Management
Field Reporting
Incident Mapping
Internal Affairs Administration
Investigation Management
Scheduling

Product Features

Law Enforcement

Case Management
Certification Management
Court Management
Court Management Integration
Crime Scene Management
Criminal Database
Dispatching
Evidence Management
Field Reporting
Incident Mapping
Internal Affairs Administration
Investigation Management
Scheduling

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