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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

ALEN is here to support your agency, whether you're in need of CAD, RMS, eCitation, secure data sharing, or NCIC query capabilities. With our pay-as-you-go software service, you can enjoy continuous access from anywhere, eliminating worries about uptime, malware, or disaster recovery. If navigating technology feels overwhelming, we're ready to assist! Should you find yourself dissatisfied with your current vendor, we're here to offer solutions! Our mission is to deliver secure, cost-effective, and efficient solutions for agencies across all sizes while leveraging the latest technological advancements. Partnering with us means gaining access to real-time data collaboration, enhancing data-driven decision-making processes, and improving officer safety. The combination of our advanced technology, dependable network, and exceptional customer service has established us as the go-to choice for numerous law enforcement agencies. Additionally, our cloud-based Records Management Solution (RMS) is tailored for departments to effectively oversee their cases, records, documents, and related tasks with ease and efficiency. By choosing ALEN, you’re investing in a future of streamlined operations and enhanced public safety for your agency.

Description

SoftExpert ECM is a comprehensive software solution that encompasses all essential content management functions necessary for the creation, capture, management, storage, preservation, and delivery of content pertinent to organizational operations. This effective tool streamlines the handling of unstructured content, facilitating improved oversight of the entire content lifecycle. It offers a variety of enterprise content management features, including document and record management, efficient workflows, advanced search capabilities, and archiving solutions, along with specialized applications such as contract management and an engineering document management system (EDMS), all seamlessly integrated into a singular web-based platform. The software's robust functionality and adaptability allow for the effective analysis and classification of both structured documents, like forms, and unstructured documents, including requests and informal records. Consequently, organizations can significantly enhance their content management practices and optimize their operational efficiency.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Microsoft 365 Yes 
SoftExpert Suite No 

Integrations

Microsoft 365 No 
SoftExpert Suite Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

ALEN

Founded

2011

Country

United States

Website

www.alen-usa.com

Vendor Details

Company Name

SoftExpert

Founded

1995

Country

Brazil

Website

www.softexpert.com

Product Features

Law Enforcement

Case Management Yes 
Certification Management Yes 
Court Management No 
Court Management Integration Yes 
Crime Scene Management No 
Criminal Database Yes 
Dispatching Yes 
Evidence Management Yes 
Field Reporting Yes 
Incident Mapping Yes 
Internal Affairs Administration Yes 
Investigation Management Yes 
Scheduling No 

Product Features

Document Management

Access Controls Yes 
Archiving & Retention Yes 
Collaboration Tools Yes 
Compliance Tracking Yes 
Document Archiving Yes 
Document Assembly Yes 
Document Capture No 
Document Conversion Yes 
Document Delivery Yes 
Document Indexing Yes 
Document Retention Yes 
Electronic Signature Yes 
Email Management Yes 
File Recovery Yes 
File Type Conversion Yes 
Forms Management Yes 
Full Text Search Yes 
Offline Access Yes 
Optical Character Recognition Yes 
Print Management Yes 
Version Control Yes 

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