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Description
ALEN is here to support your agency, whether you're in need of CAD, RMS, eCitation, secure data sharing, or NCIC query capabilities. With our pay-as-you-go software service, you can enjoy continuous access from anywhere, eliminating worries about uptime, malware, or disaster recovery. If navigating technology feels overwhelming, we're ready to assist! Should you find yourself dissatisfied with your current vendor, we're here to offer solutions! Our mission is to deliver secure, cost-effective, and efficient solutions for agencies across all sizes while leveraging the latest technological advancements. Partnering with us means gaining access to real-time data collaboration, enhancing data-driven decision-making processes, and improving officer safety. The combination of our advanced technology, dependable network, and exceptional customer service has established us as the go-to choice for numerous law enforcement agencies. Additionally, our cloud-based Records Management Solution (RMS) is tailored for departments to effectively oversee their cases, records, documents, and related tasks with ease and efficiency. By choosing ALEN, you’re investing in a future of streamlined operations and enhanced public safety for your agency.
Description
Significantly cut down on the time spent on data input and report generation through a comprehensive suite that connects every stage from the initial call to case resolution. By integrating full submission capabilities, you can save time while enhancing the quality of your NIBRS data. CentralSquare Records empowers you to input data directly into your system, allowing for easy access anytime and anywhere. This flexible, cloud-based platform not only enables your responders to remain engaged within the community but also alleviates stress for your IT personnel, ensuring smoother operations overall.
API Access
Has API
No
API Access
Has API
No
Integrations
Carbyne
No
Microsoft 365
Yes
Responder360
No
Selectron Relay
No
VuSpex
No
Integrations
Carbyne
Yes
Microsoft 365
No
Responder360
Yes
Selectron Relay
Yes
VuSpex
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
No
On-Premises
No
iPhone App
No
iPad App
No
Android App
Yes
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
ALEN
Founded
2011
Country
United States
Website
www.alen-usa.com
Vendor Details
Company Name
CentralSquare Technologies
Founded
1981
Country
United States
Website
www.centralsquare.com/solutions/public-safety-software/records-management-system
Product Features
Law Enforcement
Case Management
Yes
Certification Management
Yes
Court Management
No
Court Management Integration
Yes
Crime Scene Management
No
Criminal Database
Yes
Dispatching
Yes
Evidence Management
Yes
Field Reporting
Yes
Incident Mapping
Yes
Internal Affairs Administration
Yes
Investigation Management
Yes
Scheduling
No
Product Features
EMS
Availability Indicator
No
Billable Items Tracking
No
Daily Unit Loading Analysis
No
Dispatch Monitoring
No
EMS Service Roles Time Clock
No
Electronic Signature
No
Equipment Tracking
No
Fleet Management
No
NEMSIS Compliance
No
Patient Database
No
Point-of-Service Data
No
Refusal Statements
No
Shift Management
No
Supply Management
No
Fire Department
Custom Map Views
Yes
Equipment Tracking
No
Event Calendar
Yes
Facility Pre-planning Data
Yes
In-Vehicle Navigation
No
Incident Response Checklists
Yes
Pictometry Imagery
No
Scheduling
Yes
Search
Yes
Law Enforcement
Case Management
No
Certification Management
No
Court Management
No
Court Management Integration
No
Crime Scene Management
No
Criminal Database
No
Dispatching
No
Evidence Management
No
Field Reporting
No
Incident Mapping
No
Internal Affairs Administration
No
Investigation Management
No
Scheduling
No
