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Description
ALEN is here to support your agency, whether you're in need of CAD, RMS, eCitation, secure data sharing, or NCIC query capabilities. With our pay-as-you-go software service, you can enjoy continuous access from anywhere, eliminating worries about uptime, malware, or disaster recovery. If navigating technology feels overwhelming, we're ready to assist! Should you find yourself dissatisfied with your current vendor, we're here to offer solutions! Our mission is to deliver secure, cost-effective, and efficient solutions for agencies across all sizes while leveraging the latest technological advancements. Partnering with us means gaining access to real-time data collaboration, enhancing data-driven decision-making processes, and improving officer safety. The combination of our advanced technology, dependable network, and exceptional customer service has established us as the go-to choice for numerous law enforcement agencies. Additionally, our cloud-based Records Management Solution (RMS) is tailored for departments to effectively oversee their cases, records, documents, and related tasks with ease and efficiency. By choosing ALEN, you’re investing in a future of streamlined operations and enhanced public safety for your agency.
Description
BI TotalAccess® is a secure, online platform that offers agencies exceptional tools for case management around the clock. Featuring a versatile mobile application, customizable case management services, and advanced predictive analytics, TotalAccess stands out as the leading software for electronic monitoring in its field. With just one login, users can seamlessly access and oversee all BI products from both desktop and mobile devices, empowering them to effectively manage client oversight. The system includes sophisticated mapping capabilities via Google Maps® to create tailored zones and monitor client movements. Additionally, the officer mobile app allows for efficient case management while on the move. Users can generate comprehensive reports detailing client activities, caseload statistics, and inventory levels. The platform employs applied analytics to enhance understanding of client behaviors and assess potential risks. You can manage your caseload effortlessly from your mobile device, approving or denying client schedule requests with a single click. Furthermore, the platform facilitates secure video conferencing and messaging with clients, ensuring effective communication at all times. All these features work together to streamline the monitoring process and enhance overall efficiency in case management.
API Access
Has API
No
API Access
Has API
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
Yes
Vendor Details
Company Name
ALEN
Founded
2011
Country
United States
Website
www.alen-usa.com
Vendor Details
Company Name
BI
Country
United States
Website
bi.com/software/
Product Features
Law Enforcement
Case Management
Yes
Certification Management
Yes
Court Management
No
Court Management Integration
Yes
Crime Scene Management
No
Criminal Database
Yes
Dispatching
Yes
Evidence Management
Yes
Field Reporting
Yes
Incident Mapping
Yes
Internal Affairs Administration
Yes
Investigation Management
Yes
Scheduling
No
Product Features
Law Enforcement
Case Management
No
Certification Management
No
Court Management
No
Court Management Integration
No
Crime Scene Management
No
Criminal Database
No
Dispatching
No
Evidence Management
No
Field Reporting
No
Incident Mapping
No
Internal Affairs Administration
No
Investigation Management
No
Scheduling
No
