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Average Ratings 0 Ratings

Total
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features
design
support

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Description

Aissist.io introduces a Hybrid AI Workforce that completes work from start to finish. Digital Agents function inside the platforms your team already uses and take over repetitive tasks such as tagging, summarizing conversations, routing issues, responding and updating internal systems. Companies adopt Aissist to scale sales, support and operations without adding more headcount. Customers report 83% automation, 2x performance at 50% cost and a 4.8+ CSAT when Digital Agents handle routine workload. Setup is fast because Aissist learns directly from your conversations, documents and product knowledge. Aissist understands text, image, video and voice input, integrates with any backend system through public APIs and works across chat, email, SMS, social channels and WhatsApp. Teams stay focused on important work while Aissist handles busywork.

Description

Yuma AI is an intelligent customer service automation platform designed for e-commerce businesses, leveraging generative AI to handle inquiries and streamline support operations. It automates tasks like order updates, subscription changes, and returns processing, reducing manual effort while improving efficiency. Seamlessly integrating with platforms such as Shopify, Gorgias, and Zendesk, Yuma AI provides instant access to customer data for personalized, high-quality interactions. Its capabilities also include social media moderation, multilingual support, and feedback management, ensuring consistent engagement across all customer touchpoints. By enhancing response speed and reducing operational costs, Yuma AI helps businesses scale their support services effectively.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Gorgias Yes 
Zendesk Yes 
BigCommerce No 
Freshdesk Yes 
Front Systems Yes 
HubSpot Data Hub Yes 
Intercom Yes 
Kustomer Yes 
Salesforce Yes 
Shopify No 

Integrations

Gorgias Yes 
Zendesk Yes 
BigCommerce Yes 
Freshdesk No 
Front Systems No 
HubSpot Data Hub No 
Intercom No 
Kustomer No 
Salesforce No 
Shopify Yes 

Pricing Details

$0.12 per interaction
Free plan includes 3,000 interactions per month using the base engine.

Paid tiers start at $0.12 per interaction (Starter, up to 30,000 interactions, advanced engine, 5 sub-agents, smart tagging).

Growth plan is $0.10 per interaction (30,000–300,000 interactions, up to 30 sub-agents, limited AI Assistant).

Enterprise is $0.08 per interaction (unlimited interactions, unlimited sub-agents, full AI Assistant, all integrations).

No credit card required for Free plan.
Free Trial Yes 
Free Version Yes 

Pricing Details

$350 per month
$350/month for 500 automated resolutions
$650/month for 1,000 automated resolutions
$900/month for 1,500 automated resolutions
Enterprise: From 15,000 automated resolutions per year
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Aissist.io

Founded

2024

Country

United States

Website

www.aissist.io

Vendor Details

Company Name

Yuma AI

Founded

2022

Country

United States

Website

yuma.ai/

Product Features

Chatbot

Call to Action No 
Context and Coherence No 
Human Takeover No 
Inline Media / Videos No 
Machine Learning Yes 
Natural Language Processing Yes 
Payment Integration No 
Prediction No 
Ready-made Templates Yes 
Reporting / Analytics No 
Sentiment Analysis No 
Social Media Integration Yes 

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