Average Ratings 1 Rating
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Description
Aissist.io introduces a Hybrid AI Workforce that completes work from start to finish.
Digital Agents function inside the platforms your team already uses and take over repetitive tasks such as tagging, summarizing conversations, routing issues, responding and updating internal systems.
Companies adopt Aissist to scale sales, support and operations without adding more headcount. Customers report 83% automation, 2x performance at 50% cost and a 4.8+ CSAT when Digital Agents handle routine workload.
Setup is fast because Aissist learns directly from your conversations, documents and product knowledge. Aissist understands text, image, video and voice input, integrates with any backend system through public APIs and works across chat, email, SMS, social channels and WhatsApp.
Teams stay focused on important work while Aissist handles busywork.
Description
Empower your customers to receive answers, address challenges, and take decisive steps through an engaging, conversational interface. Implement an AI assistant that is perpetually accessible, understanding, and reflective of your brand’s tone and identity. Assist customers in navigating even their most intricate problems, whether that involves processing an exchange or modifying a subscription. Adapt quickly to shifts within your business landscape, while leveraging analytics and reporting to consistently enhance the customer journey. Sierra's conversational AI platform allows your organization to create a customized AI assistant tailored to your unique business needs and clientele. Infuse your assistant with your company’s ethos, guidelines, procedures, and expertise, ensuring it embodies the finest aspects of your enterprise. Establish benchmarks to steer your assistant towards effective solutions, and implement safeguards to ensure alignment with your policies. Conversational AI extends beyond merely answering inquiries; with Sierra, your AI assistant can also take proactive measures to facilitate customer needs and improve overall satisfaction. This way, you can create a holistic customer service experience that drives loyalty and engagement.
API Access
Has API
Yes
API Access
Has API
No
Integrations
Salesforce
Yes
Zendesk
Yes
Freshdesk
Yes
Front Systems
Yes
Gorgias
Yes
HubSpot Data Hub
Yes
Intercom
Yes
Kustomer
Yes
Operata
No
Shopify
No
Integrations
Salesforce
Yes
Zendesk
Yes
Freshdesk
No
Front Systems
No
Gorgias
No
HubSpot Data Hub
No
Intercom
No
Kustomer
No
Operata
Yes
Shopify
Yes
Pricing Details
$0.12 per interaction
Free plan includes 3,000 interactions per month using the base engine.
Paid tiers start at $0.12 per interaction (Starter, up to 30,000 interactions, advanced engine, 5 sub-agents, smart tagging).
Growth plan is $0.10 per interaction (30,000–300,000 interactions, up to 30 sub-agents, limited AI Assistant).
Enterprise is $0.08 per interaction (unlimited interactions, unlimited sub-agents, full AI Assistant, all integrations).
No credit card required for Free plan.
Paid tiers start at $0.12 per interaction (Starter, up to 30,000 interactions, advanced engine, 5 sub-agents, smart tagging).
Growth plan is $0.10 per interaction (30,000–300,000 interactions, up to 30 sub-agents, limited AI Assistant).
Enterprise is $0.08 per interaction (unlimited interactions, unlimited sub-agents, full AI Assistant, all integrations).
No credit card required for Free plan.
Free Trial
Yes
Free Version
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Aissist.io
Founded
2024
Country
United States
Website
www.aissist.io
Vendor Details
Company Name
Sierra.ai
Founded
2023
Country
United States
Website
sierra.ai/
Product Features
Product Features
Chatbot
Call to Action
No
Context and Coherence
No
Human Takeover
No
Inline Media / Videos
No
Machine Learning
No
Natural Language Processing
No
Payment Integration
No
Prediction
No
Ready-made Templates
No
Reporting / Analytics
No
Sentiment Analysis
No
Social Media Integration
No
Conversational AI
Code-free Development
No
Contextual Guidance
No
For Developers
No
Intent Recognition
No
Multi-Languages
No
Omni-Channel
No
On-Screen Chats
No
Pre-configured Bot
No
Reusable Components
No
Sentiment Analysis
No
Speech Recognition
No
Speech Synthesis
No
Virtual Assistant
No