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Average Ratings 0 Ratings

Total
ease
features
design
support

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Description

Aissist.io introduces a Hybrid AI Workforce that completes work from start to finish. Digital Agents function inside the platforms your team already uses and take over repetitive tasks such as tagging, summarizing conversations, routing issues, responding and updating internal systems. Companies adopt Aissist to scale sales, support and operations without adding more headcount. Customers report 83% automation, 2x performance at 50% cost and a 4.8+ CSAT when Digital Agents handle routine workload. Setup is fast because Aissist learns directly from your conversations, documents and product knowledge. Aissist understands text, image, video and voice input, integrates with any backend system through public APIs and works across chat, email, SMS, social channels and WhatsApp. Teams stay focused on important work while Aissist handles busywork.

Description

Augie serves as a digital ally for shippers, brokers, and carriers, engaging in calls, sending emails, logging into various systems, collaborating with others, escalating issues, and performing a multitude of tasks to ensure the successful completion of intricate assignments, allowing you to concentrate on decision-making, fostering relationships, negotiating more favorable rates, and expanding your business. By carrying out essential functions, Augie empowers your team to enhance productivity, manage proof of delivery collection, schedule load bookings, conduct check-in communications, track shipments, and perform necessary verifications. Following a customizable workflow, Augie utilizes emails, calls, chats, and system interactions with dispatchers and drivers to swiftly gather proof of delivery documentation, facilitating quicker invoicing with minimal interruptions. Augie is designed to align with your operational needs and corporate values by adhering to your standard operating procedures, workflows, and principles to effectively complete challenging tasks. Moreover, Augie systematically extracts and retains valuable insights from conversations, emails, and load notes, thereby creating a comprehensive knowledge repository that equips your organization with all the essential information required for seamless operations. This innovative approach not only streamlines processes but also enhances overall efficiency in your logistics operations.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Freshdesk Yes 
Front Systems Yes 
Gorgias Yes 
HubSpot Data Hub Yes 
Intercom Yes 
Kustomer Yes 
Microsoft Teams No 
Salesforce Yes 
Slack No 
Zendesk Yes 

Integrations

Freshdesk No 
Front Systems No 
Gorgias No 
HubSpot Data Hub No 
Intercom No 
Kustomer No 
Microsoft Teams Yes 
Salesforce No 
Slack Yes 
Zendesk No 

Pricing Details

$0.12 per interaction
Free plan includes 3,000 interactions per month using the base engine.

Paid tiers start at $0.12 per interaction (Starter, up to 30,000 interactions, advanced engine, 5 sub-agents, smart tagging).

Growth plan is $0.10 per interaction (30,000–300,000 interactions, up to 30 sub-agents, limited AI Assistant).

Enterprise is $0.08 per interaction (unlimited interactions, unlimited sub-agents, full AI Assistant, all integrations).

No credit card required for Free plan.
Free Trial Yes 
Free Version Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Aissist.io

Founded

2024

Country

United States

Website

www.aissist.io

Vendor Details

Company Name

Augment

Founded

2024

Country

United States

Website

www.goaugment.com

Product Features

Logistics

3PL No 
Barcoding / RFID No 
CRM No 
Container Tracking No 
Cross Docking No 
Fleet Management No 
Inventory Management No 
Order Management No 
Purchasing No 
Scheduling No 
Shipping Management No 
Transportation Management No 

Alternatives

Alternatives