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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

AIVITEX is an innovative digital service and remote support platform tailored to assist businesses in delivering their offerings online, thereby connecting with customers around the world. By facilitating digital services and remote assistance without requiring physical visits, it maximizes employee efficiency and eliminates the need for lengthy travel, significantly improving time management. This model not only supports sustainability efforts by lowering energy usage but also helps businesses remain competitive in a fast-evolving market that increasingly prioritizes quick and digital solutions. AIVITEX encompasses a wide range of essential features for effective remote digital services and inspections. Users can initiate digital sessions for various tasks, leveraging tools like live video communication, documentation, image capturing, forms, checklists, and product showcases within a single session, with all data archived for future use. The live video capability promotes immediate engagement with clients, facilitating real-time evaluations of on-site conditions. Additionally, the platform's versatility allows companies to adapt to different service demands efficiently and enhance overall customer satisfaction.

Description

Utilize insights from Dynamics 365 Field Service or gather asset details and seamlessly connect them with the Microsoft Power Platform or various enterprise applications. Minimize travel expenses and avoid delays by conducting remote inspections that incorporate videos, screenshots, and annotations directly on your devices. Additionally, you can initiate the Dynamics 365 Remote Assist mobile app right from a Field Service mobile booking and record call details in the timeline of the corresponding work order for better tracking and efficiency. This integration not only streamlines your operations but also enhances overall service delivery.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Acterys No 
BUILDFitters No 
Caliach Vision No 
Dynamics 365 Field Service No 
Kanverse No 
Saleshood No 
SiteOne Services No 
The Asset Guardian EAM (TAG) No 
VisualSP No 

Integrations

Acterys Yes 
BUILDFitters Yes 
Caliach Vision Yes 
Dynamics 365 Field Service Yes 
Kanverse Yes 
Saleshood Yes 
SiteOne Services Yes 
The Asset Guardian EAM (TAG) Yes 
VisualSP Yes 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Pricing Details

$65 per user per month
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

AIVITEX

Founded

2020

Country

Germany

Website

aivitex.com

Vendor Details

Company Name

Microsoft Dynamics 365

Founded

2016

Country

United States

Website

dynamics.microsoft.com/en-us/mixed-reality/remote-assist/

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