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Description
AIPEX allows hosts automate guest interactions and raises the bar for guest experience. AIPEX Virtual Concierge, which uses voice and a touchscreen interface, is the most advanced technology currently in use at hotels and vacation rental properties. Hosts can save time, increase turnover, generate incremental revenue, increase occupancy, and delight customers. The AIPEX portal allows hosts to tell the voice assistant exactly how to respond to guests' questions. A variety of images and proactive messages can be displayed to engage guests in a common area. On average, guests interact with the device five times per day. AIPEX is a device that was designed for hospitality and can be used in more than 7000 short-term rental properties.
Description
HostReply is an innovative, cloud-based platform designed to assist short-term rental hosts and property managers by serving as an AI co-host and guest messaging hub. This tool seamlessly integrates with property management systems (PMS), allowing users to synchronize reservations, listing information, and communications all within a unified dashboard. By leveraging contextual booking information, house rules, property insights, and previous message histories, it crafts responses on PMS channels for hosts to easily review and send with a single click, while also highlighting inquiries that require human intervention. Guests can reach out through various platforms such as Airbnb, Booking.com, email, and WhatsApp, with the capability to receive replies in 32 different languages, including translation features for ongoing conversations. Additionally, the Sales Agent function provides eligible guests with the option to extend their stay for available nights, adhering to pricing guidelines set by the host. The beta version of Host AI is equipped to respond to queries regarding bookings, arrivals, and guest specifics. Furthermore, the Pro plan facilitates the generation of Nuki smart-lock codes for each booking, and compatibility with heating systems allows for temperature adjustments. Overall, HostReply serves as a comprehensive solution for vacation rental operators, enhancing their ability to manage guest interactions and streamline associated tasks in conjunction with their PMS. In essence, it brings together multiple functionalities to improve operational efficiency and guest satisfaction in the rental space.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Integrations
Hostaway
Yes
Guesty
No
Hostfully
Yes
Hosthub
Yes
OwnerRez
Yes
Smoobu
No
WhatsApp
No
Integrations
Hostaway
Yes
Guesty
Yes
Hostfully
No
Hosthub
No
OwnerRez
No
Smoobu
Yes
WhatsApp
Yes
Pricing Details
$7.20/month/device
Please see the pricing page on our website.
Free Trial
Yes
Free Version
No
Pricing Details
€7.90/listing/month
Starter costs €7.90 per listing per month for hosts with 1–3 listings. Pro costs €9.90 per listing per month and adds the Sales Agent for orphan-night outreach and pricing guardrails. Scale has custom pricing for property managers with 30 or more listings. A 14-day free trial is available without a credit card; subscriptions can be cancelled anytime.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
AIPEX Technologies
Founded
2017
Country
United States
Website
www.aipextech.com
Vendor Details
Company Name
HostReply OÜ
Founded
2023
Country
Estonia
Website
hostreply.com
