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Average Ratings 3 Ratings

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Description

AIO’s Property Management System is a comprehensive cloud-based solution that caters to the needs of various types of hoteliers, from small establishments to expansive resorts. This versatile AIO PMS is tailored for individual property owners, multi-property operators, and hotel chains, and is available as a customizable white label product. Packed with an array of outstanding features, it is designed to meet the demands of hotels of all sizes, whether they are large, medium, or small. In addition, we pride ourselves on our exceptional customer support, providing training and assistance to ensure our clients can effectively utilize the PMS. With the ability to manage multiple properties seamlessly from a single dashboard, the software offers extensive reporting options that empower users to analyze their performance, benchmark against previous results, and make well-informed decisions. Furthermore, updates regarding new reservations and cancellations are automatically synchronized from the booking engine to the PMS, eliminating the need for manual processes. This automated integration significantly enhances operational efficiency for hotel managers.

Description

RoomRaccoon is an innovative all-in-one Hotel Management System trusted by thousands of independent properties across the globe. The powerful cloud-based system harnesses smart automation to streamline property operations, boost revenue and enhance the guest experience. With RoomRaccoon, hoteliers can access a property management system, channel manager, booking engine and payment platform – all in one place! Other features include housekeeping management, revenue management, upselling, online check-in, and more. It is also intuitive and simple to use and offers outstanding support, should you need it. Try it for free for 14 days.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Booking.com No 
DigitalGuest No 
Duve No 
Epos Now No 
Event Temple No 
GuestRevu No 
Lightspeed Retail No 
QuickBooks Online No 
RevControl No 
Revo XEF No 
SnelStart No 
TallOrder No 
Toast POS No 
Tripadvisor No 
Twinfield No 
Unit4 Financial Planning & Analysis No 
Whistle No 
Winston POS No 
happyhotel No 
iVvy Venue Management No 

Integrations

Booking.com Yes 
DigitalGuest Yes 
Duve Yes 
Epos Now Yes 
Event Temple Yes 
GuestRevu Yes 
Lightspeed Retail Yes 
QuickBooks Online Yes 
RevControl Yes 
Revo XEF Yes 
SnelStart Yes 
TallOrder Yes 
Toast POS Yes 
Tripadvisor Yes 
Twinfield Yes 
Unit4 Financial Planning & Analysis Yes 
Whistle Yes 
Winston POS Yes 
happyhotel Yes 
iVvy Venue Management Yes 

Pricing Details

$300.00/month
Free Trial No 
Free Version No 

Pricing Details

$180
Price dependent on the number of rooms and RoomRaccoon subscription tier.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook Yes 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

AIO Hospitality Solutions

Founded

2016

Country

United States

Website

aiohospitality.com/aio-pms/

Vendor Details

Company Name

RoomRaccoon

Founded

2017

Country

Netherlands

Website

roomraccoon.com

Product Features

Hospitality Property Management

Built-in Accounting Yes 
CRM Yes 
Catering No 
Employee Management No 
Extended Stay Yes 
Front Office Management No 
GDS / OTA Integration Yes 
Group Management Yes 
Guest Experience (GEM) Yes 
Housekeeping Management No 
Loyalty Program Yes 
Maintenance Management Yes 
Marketing Automation Yes 
Marketing Management No 
Multi-Property Yes 
Online Booking Yes 
Point of Sale (POS) Yes 
Reservations Management Yes 
Reviews Management No 
Single Property No 
Vacation Rental No 

Product Features

Hospitality Property Management

Built-in Accounting Yes 
CRM Yes 
Catering No 
Employee Management No 
Extended Stay Yes 
Front Office Management Yes 
GDS / OTA Integration Yes 
Group Management Yes 
Guest Experience (GEM) Yes 
Housekeeping Management Yes 
Loyalty Program Yes 
Maintenance Management Yes 
Marketing Automation No 
Marketing Management Yes 
Multi-Property Yes 
Online Booking Yes 
Point of Sale (POS) No 
Reservations Management Yes 
Reviews Management No 
Single Property Yes 
Vacation Rental Yes 

Hostel Management

Cash Drawer Management Yes 
Dorms Yes 
Employee Management No 
GDS / OTA Integration Yes 
Housekeeping Management Yes 
Multi-Property Yes 
Online Booking Yes 
Point of Sale (POS) No 
Price Optimization Yes 
Private Rooms Yes 
Reservations Management Yes 

Hotel Channel Management

Inventory Management Yes 
Kill Switch Yes 
Promotions Management Yes 
Rate Management Yes 
Reservations Management Yes 
Restriction Management Yes 

Vacation Rental

Contact Management No 
Fee / Commission Management No 
Guest Reviews / Ratings No 
Housekeeping Management Yes 
Lead Management No 
Owner Statements No 
Payment Processing Yes 
Property Database No 
Reservations Management Yes 
Vendor Management Yes 
Work Order Management No 

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