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features
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support

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Description

AIMedInfo is an advanced AI-powered global medical information system that provides a fully integrated solution aimed at improving the productivity and engagement of medical affairs teams. This innovative cloud-based platform leverages sophisticated artificial intelligence and machine learning techniques to efficiently and securely process medical information, granting immediate access to vital data and opportunities for ongoing learning. With its multi-channel capabilities, AIMedInfo effectively manages medical information requests through AI-driven chatbots and live chat support, catering to the inquiries of healthcare professionals and patients around the clock. The platform integrates information from standard response documents, prescribing guidelines, and various other sources, ensuring that it delivers thorough and compliant medical information assistance. Furthermore, AIMedInfo collects valuable insights and analytics regarding the behaviors of both patients and healthcare professionals, such as identifying potential adverse events, conducting sentiment analysis, and tracking interaction frequency. By doing so, AIMedInfo not only enhances the quality of medical information provided but also contributes to a better understanding of user needs in the healthcare landscape.

Description

TrominoCARE is a versatile, cloud-driven Medical Information Call Center (MICC) software crafted to streamline daily operations within medical information call centers. It encompasses a thorough database that facilitates the management of MICC activities throughout their entire lifecycle, addressing different types of calls such as medical queries, product quality issues, and adverse event reports. With accessibility on mobile devices, tablets, and desktops, TrominoCARE promotes adaptability and quick responses across various platforms. Its primary features include automating processes for all call types, generating Field Alert Reports (FARs) automatically, and providing a customizable client product dictionary along with tailored workflows to meet specific business requirements. Additionally, the platform includes a mobile app that empowers medical sales representatives and field teams to collect and report information without needing an internet connection, while also ensuring seamless integration with safety and MICC systems. This comprehensive approach enhances both efficiency and communication within the medical information landscape.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Accreditation Council for Medical Affairs (ACMA)

Country

United States

Website

aimedinfo.org

Vendor Details

Company Name

TrominoSoft

Country

United States

Website

trominosoft.com/trominocare/

Product Features

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