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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Rather than simply adopting AI and machine learning as a trend, we integrated these technologies from the outset, carefully examining their application in addressing tangible challenges. AIMS utilizes machine learning to deliver profound insights into transaction flows across on-premise, cloud, and hybrid environments. By automatically creating a dynamic 360° map of the often-overlooked aspects of IT systems and data, AIMS facilitates predictive anomaly detection and provides real-time insights into critical business processes. Organizations that implement AIMS significantly reduce the time spent on manual oversight and issue resolution, allowing them to allocate resources towards fostering business innovation and gaining a competitive edge through IT advancements. Furthermore, AIMS empowers IT teams to influence business results by simplifying the communication of system insights and performance metrics to non-technical stakeholders, thereby bridging the gap between technology and business objectives. This holistic approach ultimately enhances collaboration and promotes a data-driven culture within organizations.

Description

RetentionEngine enables you to create a cancellation process that gathers valuable insights regarding the reasons behind customer cancellations, aims to retain those customers, and highlights trends throughout their engagement with your product. Dissatisfied customers offer the most critical insights for improvement—what failed them, who experienced the problem, and what might persuade them to reconsider? These are essential questions that RetentionEngine assists in addressing and refining. Notably, 80% of customers indicate that a business could have taken actions to prevent their cancellation. Your existing customers serve as powerful marketers, and negative cancellation experiences can spread quickly among potential clients. With churn rates increasing, RetentionEngine helps you save valuable time and protect your revenue. We have put in the effort so you can focus on what matters! You can easily get started with a straightforward integration into your subscription service. RetentionEngine stands out as the only no-code, AI-driven offboarding solution specifically crafted to help you retain customers, conserve time, and boost your revenue while enhancing overall customer satisfaction. Additionally, by utilizing our platform, you’ll gain a deeper understanding of customer behavior that can inform future strategies.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Bold Subscriptions No 
Chargebee No 
Cratejoy No 
Cylera Platform Yes 
JD Edwards EnterpriseOne Yes 
Recharge No 
Recurly No 
Shopify No 
Stay AI No 
Stripe No 
WooCommerce No 

Integrations

Bold Subscriptions Yes 
Chargebee Yes 
Cratejoy Yes 
Cylera Platform No 
JD Edwards EnterpriseOne No 
Recharge Yes 
Recurly Yes 
Shopify Yes 
Stay AI Yes 
Stripe Yes 
WooCommerce Yes 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Pricing Details

$59 per month
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises Yes 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) No 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

AIMS Innovation

Founded

2012

Country

Norway

Website

www.aims.ai/

Vendor Details

Company Name

RetentionEngine

Founded

2020

Website

www.retentionengine.com

Product Features

Application Performance Monitoring (APM)

Baseline Manager Yes 
Diagnostic Tools Yes 
Full Transaction Diagnostics Yes 
Performance Control Yes 
Resource Management Yes 
Root-Cause Diagnosis Yes 
Server Performance Yes 
Trace Individual Transactions Yes 

Product Features

Customer Success

Account Alerts No 
Account Management No 
Communication Management No 
Customer Engagement No 
Customer Lifecycle Management No 
Health Score No 
Onboarding No 
Revenue Management No 
Usage Tracking / Analytics No 
Win / Loss Analysis No 

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