Average Ratings 0 Ratings
Average Ratings 1 Rating
Description
AIMS is an innovative cloud-based solution designed for managing analytical investigation casework. It is highly recommended for handling a variety of scenarios including investigations, emergencies, incidents, and physical security operations. This powerful tool is compatible with all major browsers and smart devices. As investigators around the world adapt to the challenges posed by the 4th Industrial Revolution, they are increasingly seeking straightforward electronic management solutions that enhance their abilities to detect, prevent, and combat fraud and corruption. Instead of burdening yourself with a mountain of paperwork for your current case, AIMS allows you to efficiently store and transport all your essential documents using your smart device. Furthermore, all pertinent lawyers can access AIMS tools anytime, day or night, ensuring seamless collaboration and timely updates. This level of accessibility and convenience significantly streamlines the investigative process, making it easier for teams to stay organized and informed.
Description
Revolutionize the way you handle case and complaint management with Resolve Enterprise. This software offers a highly adaptable solution designed to streamline your business operations, catering to everything from straightforward incidents or complaints to intricate cases and thorough investigations. With Resolve Enterprise, you can effortlessly monitor and search for every interaction related to a case or complaint using intuitive dashboards and comprehensive reporting tools. It not only assists in managing cases or complaints throughout their entire life cycle but also ensures efficient logging, task allocation, deadline management, and communication updates. Moreover, it provides robust document management capabilities that extend all the way to resolution, reporting, and in-depth analysis, making it an indispensable tool for any organization. By adopting Resolve Enterprise, you can enhance your operational efficiency and improve overall customer satisfaction.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
Yes
Vendor Details
Company Name
AIMS - Analytical Investigation Management System
Founded
2014
Country
South Africa
Website
aims.world
Vendor Details
Company Name
Resolve Software Group
Country
Australia
Website
www.resolvesoftware.com.au
Product Features
Investigation Management
Contact Management
No
Data Management
No
Incident Management
No
Reporting & Statistics
No
Subject Profiles
No
Product Features
Complaint Management
Case Management
No
Complaint Classification
No
Corrective Actions (CAPA)
No
Customer Complaint Tracking
No
Feedback Management
No
Forms Management
No
Issue Tracking
No
Quality Assurance Management
No
Routing
No
Self Service Portal
No
Social Media Monitoring
No
Survey Management
No
Investigation Management
Contact Management
Yes
Data Management
Yes
Incident Management
No
Reporting & Statistics
Yes
Subject Profiles
No