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Description

Defining the various first-party data segments that are crucial for your business growth can be quite challenging. With Smart Segments™, you can effectively AIM at your target audience in the future through highly effective conversion campaigns that leverage both behavioral and contextual attributes. AIM collects valuable information such as geo-targeting details, user behaviors, actions, timing, weather conditions, referral sources, languages, search queries, and URL histories. To utilize this, you only need to incorporate a small snippet of code into your website. After that, AIM takes charge of creating intelligence for your dashboard, relieving you of the heavy lifting involved in data management. This solution is an excellent entry point for personalization without incurring any expenses. If you are considering replatforming your CMS or CRM, there's no need to worry; just ensure AIM is implemented across all platforms, and you will maintain seamless continuity. Understanding your customer is essential for effective marketing, sales, and product development, as data hidden within a CRM or analytics tool is not actionable. In this way, AIM empowers your brand to harness the potential of personalized marketing with remarkable ease. By streamlining the data collection process, AIM helps you create more targeted and effective marketing strategies.

Description

Envision a customer data platform tailored specifically for your needs, seamlessly adapting to your marketing, sales, and post-sales initiatives with trustworthy, compliant, and real-time information. This comprehensive 360° perspective of your customer enables you to swiftly access their entire history, including profile details, contact information, interaction records, purchase behavior, and any subscribed promotions. With a single interface, visualize all interactions your customer has had with your brand to enhance and strengthen your customer relationships. To achieve this holistic customer view, we aggregate all your customer data into a unified repository, no matter the variety or amount of your data sources. We ensure that all your information—such as names, addresses, phone numbers, emails, loyalty program details, primary store, and product purchases—is accurately reconciled, leveraging our three decades of expertise in data management. Effortlessly send emails, SMS messages, and promotional offers, and utilize our query tool to define your target audiences, enabling you to deliver precise messaging regardless of your data size. By consolidating and enhancing your customer interactions, we empower you to create more meaningful engagements and drive better results.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial No 
Free Version Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

CloudEngage

Founded

2013

Country

United States

Website

cloudengage.com/aim/

Vendor Details

Company Name

Black Tiger

Country

France

Website

blacktiger.tech/en/customer-master-data-management/

Product Features

Customer Data Platforms (CDP)

Behavioral Analytics No 
Campaign Management No 
Customer Profiles No 
Customer Segmentation No 
Data Integration No 
Data Matching No 
GDPR Compliance No 
Personalization No 
Predictive Modeling No 

Product Features

Customer Data Platforms (CDP)

Behavioral Analytics No 
Campaign Management No 
Customer Profiles No 
Customer Segmentation No 
Data Integration No 
Data Matching No 
GDPR Compliance No 
Personalization No 
Predictive Modeling No 

Alternatives

Alternatives

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Segment Reviews

Segment

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