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Description
AI Autopilot delivers a complete agentic automation environment built to enhance every aspect of managed service operations. Its intelligent AI agents automate ticket intake, classify issues, determine priority, and instantly route requests to the right technicians. MSPs can benefit from automatic workload balancing, escalation management, and compliance monitoring, all driven by best-practice logic. Seamless integrations with PSA and RMM platforms allow the system to fit naturally into existing IT workflows without disruption. The platform’s ability to create tickets directly from Teams and Slack improves end-user accessibility and reduces friction in support communication. With measurable results like faster resolutions, lower operational costs, and higher client satisfaction, it helps MSPs scale efficiently. AI Autopilot also invests in future-forward AI technologies, including multi-agent orchestration, RAG systems, and advanced RPA triggers. Built for MSPs by MSP professionals, it is engineered to modernize service delivery and strengthen operational intelligence.
Description
OpenFrame serves as an open-source IT and security solution designed specifically for managed service providers (MSPs) who are ready to stop allocating 30% of their revenue to third-party vendors. This platform integrates endpoint management, security monitoring, and automation, effectively replacing costly software such as ConnectWise, Kaseya, and Datto with proven free and open-source software (FOSS) options.
It features AI assistants—Fae for end-users and Mingo for technicians—designed to automate repetitive tasks, thereby lowering labor expenses. The multi-tenant architecture allows for centralized management of all clients through a single interface.
Noteworthy functionalities include cohesive endpoint management and security oversight, adaptable workflows enabled by a modular design, AI-driven automation for routine IT processes, and ongoing enhancements through community-led development. MSPs that implement OpenFrame often see a reduction in vendor payments by 20-35%, while their EBITDA can increase significantly from a range of 8-12% to as high as 50-60%. With its foundation built on reliable open-source tools that are already essential to critical global infrastructures, OpenFrame is positioned to empower MSPs to take control of their operations.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Screenshots View All
No images available
Integrations
Autotask PSA
Yes
ConnectWise PSA
Yes
IT Glue
Yes
Ketch
Yes
Liongard
Yes
NinjaOne
Yes
Rewst
Yes
Integrations
Autotask PSA
No
ConnectWise PSA
No
IT Glue
No
Ketch
No
Liongard
No
NinjaOne
No
Rewst
No
Pricing Details
$99/month
Free Trial
No
Free Version
Yes
Pricing Details
No price information available.
Free Trial
Yes
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
Yes
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
Yes
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
Yes
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
AI Autopilot
Founded
2023
Country
United States
Website
aiautopilot.ai/
Vendor Details
Company Name
Flamingo AI, Inc.
Founded
2025
Country
United States
Website
www.flamingo.run/
Product Features
MSP
Backup Management
No
Billing & Invoicing
No
CRM
No
Dashboard
No
Help Desk
No
Issue Management
No
Live Chat
No
Patch Management
No
Privileged Access Management (PAM)
No
Project Management
No
Remote Access
No
Remote Systems Monitoring
No
Scheduling
No
Product Features
MSP
Backup Management
No
Billing & Invoicing
No
CRM
No
Dashboard
No
Help Desk
No
Issue Management
No
Live Chat
No
Patch Management
No
Privileged Access Management (PAM)
No
Project Management
No
Remote Access
No
Remote Systems Monitoring
No
Scheduling
No
