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Description

AI Autopilot delivers a complete agentic automation environment built to enhance every aspect of managed service operations. Its intelligent AI agents automate ticket intake, classify issues, determine priority, and instantly route requests to the right technicians. MSPs can benefit from automatic workload balancing, escalation management, and compliance monitoring, all driven by best-practice logic. Seamless integrations with PSA and RMM platforms allow the system to fit naturally into existing IT workflows without disruption. The platform’s ability to create tickets directly from Teams and Slack improves end-user accessibility and reduces friction in support communication. With measurable results like faster resolutions, lower operational costs, and higher client satisfaction, it helps MSPs scale efficiently. AI Autopilot also invests in future-forward AI technologies, including multi-agent orchestration, RAG systems, and advanced RPA triggers. Built for MSPs by MSP professionals, it is engineered to modernize service delivery and strengthen operational intelligence.

Description

You can deploy anywhere with co-managed threat detection/response. ConnectWise SIEM (formerly Perch) is a co-managed threat detection and response platform that is supported by an in-house Security Operations Center. ConnectWise SIEM was designed to be flexible and adaptable to any business size. It can also be tailored to your specific needs. With cloud-based SIEMs, deployment times are reduced from months to minutes. Our SOC monitors ConnectWise SIEM and gives you access to logs. Threat analysts are available to you from the moment your sensor is installed.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

No images available

Screenshots View All

Integrations

Autotask PSA Yes 
ConnectWise PSA Yes 
IT Glue Yes 
Ketch Yes 
Liongard Yes 
NinjaOne Yes 
Rewst Yes 
Securden Unified PAM No 

Integrations

Autotask PSA No 
ConnectWise PSA No 
IT Glue No 
Ketch No 
Liongard No 
NinjaOne No 
Rewst No 
Securden Unified PAM Yes 

Pricing Details

$99/month
Free Trial No 
Free Version Yes 

Pricing Details

$10 per month
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises Yes 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac Yes 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac Yes 
Linux Yes 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

AI Autopilot

Founded

2023

Country

United States

Website

aiautopilot.ai/

Vendor Details

Company Name

ConnectWise

Founded

1982

Country

United States

Website

www.connectwise.com/platform/security-management/siem

Product Features

MSP

Backup Management No 
Billing & Invoicing No 
CRM No 
Dashboard No 
Help Desk No 
Issue Management No 
Live Chat No 
Patch Management No 
Privileged Access Management (PAM) No 
Project Management No 
Remote Access No 
Remote Systems Monitoring No 
Scheduling No 

Product Features

Cloud Security

Antivirus Yes 
Application Security Yes 
Behavioral Analytics Yes 
Encryption Yes 
Endpoint Management Yes 
Incident Management Yes 
Intrusion Detection System Yes 
Threat Intelligence Yes 
Two-Factor Authentication Yes 
Vulnerability Management Yes 

Cybersecurity

AI / Machine Learning Yes 
Behavioral Analytics Yes 
Endpoint Management Yes 
IOC Verification Yes 
Incident Management Yes 
Tokenization Yes 
Vulnerability Scanning Yes 
Whitelisting / Blacklisting Yes 

Endpoint Detection and Response (EDR)

Behavioral Analytics Yes 
Blacklisting/Whitelisting Yes 
Continuous Monitoring Yes 
Malware/Anomaly Detection Yes 
Prioritization Yes 
Remediation Management Yes 
Root Cause Analysis Yes 

Endpoint Protection

Activity Log Yes 
Antivirus Yes 
Application Security Yes 
Behavioral Analytics Yes 
Device Management Yes 
Encryption Yes 
Signature Matching Yes 
Web Threat Management Yes 
Whitelisting / Blacklisting Yes 

Incident Management

Audit Trail Yes 
Corrective Actions (CAPA) Yes 
Disaster Recovery Yes 
IT Incident Management Yes 
Incident Reporting Yes 
OSHA Compliance Yes 
Root-Cause Diagnosis Yes 
Safety Management Yes 
Task Management Yes 
Ticket Management Yes 

Log Management

Archiving Yes 
Audit Trails Yes 
Compliance Reporting Yes 
Consolidation Yes 
Data Visualization Yes 
Event Logs Yes 
Network Logs Yes 
Remediation Yes 
Syslogs Yes 
Thresholds Yes 
Web Logs Yes 

MSP

Backup Management Yes 
Billing & Invoicing Yes 
CRM Yes 
Dashboard Yes 
Help Desk Yes 
Issue Management Yes 
Live Chat Yes 
Patch Management Yes 
Privileged Access Management (PAM) Yes 
Project Management Yes 
Remote Access Yes 
Remote Systems Monitoring Yes 
Scheduling Yes 

SIEM

Application Security Yes 
Behavioral Analytics Yes 
Compliance Reporting Yes 
Endpoint Management Yes 
File Integrity Monitoring Yes 
Forensic Analysis Yes 
Log Management Yes 
Network Monitoring Yes 
Real Time Monitoring Yes 
Threat Intelligence Yes 
User Activity Monitoring Yes 

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