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Average Ratings 0 Ratings

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ease
features
design
support

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Write a Review

Description

AEX is the operating system for the fiber provider journey: coverage and planning, sales and acquisition, scheduling and installation, activation and provisioning, billing and retention, and lifecycle management, all on one native platform. Instead of stitching together GIS tools, a separate FSM system, provisioning software, and a billing platform, fiber operators run the whole workflow through AEX. AI-powered scheduling gets techs to 3 to 5 installs a day. Skills-based dispatch and offline mobile workflows cut wasted truck rolls. Completed jobs automatically trigger provisioning and billing, so revenue isn't stuck waiting on manual handoffs. AEX also runs the network underneath: internet exchange, middle-mile connectivity, and 500+ active PoPs backed by a 24/7 NOC. As Ripple Fiber's President put it, AEX form a "neat sort of loop" connecting activation straight back to billing. It's why operators like Ripple have scaled by 300% on AEX.

Description

FieldMind, developed by Very Technology, serves as an AI-driven assistant specifically tailored for field technicians, providing immediate access to a comprehensive repair playbook that encompasses documentation, accumulated knowledge, repair logs, and additional resources via any mobile device or tablet. This innovative tool offers customized step-by-step guidance, diagnostics, and checklists for various repairs, enabling technicians to achieve accurate fixes on the first attempt and reduce unnecessary repeat visits. By assimilating information from existing resources such as manuals, Slack conversations, and older notes, it ensures that all knowledge is readily searchable, while also learning from each interaction to maintain expertise even after the departure of experienced technicians. Engineered for scalability and equipped with enterprise-level security features, FieldMind seamlessly integrates with your existing systems, safeguarding your data and facilitating quicker onboarding processes, greater consistency among field teams, and enhanced repair results. Additionally, its ability to adapt and evolve with user interactions ensures that the knowledge base remains robust and up-to-date, ultimately driving overall operational efficiency.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Google Drive No 
Jira No 
Slack No 

Integrations

Google Drive Yes 
Jira Yes 
Slack Yes 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

AEX Inc

Founded

2013

Country

United States

Website

www.aexinc.com

Vendor Details

Company Name

Very

Founded

2011

Country

United States

Website

www.verytechnology.com/fieldmind

Product Features

Field Service Management

Billing & Invoicing Yes 
Contact Database Yes 
Contract Management Yes 
Customer Database Yes 
Dispatch Management Yes 
Electronic Signature Yes 
Inventory Management Yes 
Mobile Access Yes 
Payment Collection in the Field Yes 
Quotes / Estimates Yes 
Routing Yes 
Scheduling Yes 
Service History Tracking Yes 
Time Clock Yes 
Work Order Management Yes 

Fixed Asset Management

Asset Budgeting No 
Asset Lifecycle Management Yes 
Audit Trail Yes 
Barcoding / RFID Yes 
Depreciation Management No 
Disposal Management No 
Document Management Yes 
Inventory Tracking Yes 
Tax Management No 

Inspection

Appointment Management Yes 
Customer Database Yes 
Dispatch Management Yes 
Equipment Tracking Yes 
Photos In Reports Yes 
Print on Site No 
Report Templates Yes 
Speech Recognition Yes 
Subcontractor Management Yes 

Oil and Gas

Compliance Management Yes 
Equipment Management Yes 
Inventory Management Yes 
Job Costing Yes 
Logistics Management No 
Maintenance Management Yes 
Material Management Yes 
Project Management Yes 
Resource Management Yes 
Scheduling Yes 
Work Order Management Yes 

Public Works

Billing & Invoicing Yes 
Compliance Management Yes 
Contract Management No 
Customer Database Yes 
Document Management Yes 
Equipment Maintenance Yes 
Fixed Asset Management Yes 
Job Costing No 
Project Management No 
Service Request Management Yes 
Work Order Management Yes 

Tradesman Job Management

Contract Management Yes 
Customer Database No 
Dispatch Management No 
For Builders No 
For Electricians No 
For Field Service Businesses Yes 
For HVAC No 
For Plumbers No 
For Roofers No 
Invoicing Yes 
Job Tracking Yes 
Payments Yes 
Quoting Yes 
Reporting Yes 
Scheduling Yes 
Time Tracking Yes 

Work Order

Contract Management No 
Customer Database Yes 
Dispatch Management Yes 
Inventory Control No 
Job Management Yes 
Preventive Maintenance Yes 
Quotes / Estimates Yes 
Recurring Appointments Yes 
Routing Yes 
Scheduling Yes 
Task Management Yes 

Product Features

Field Service Management

Billing & Invoicing No 
Contact Database No 
Contract Management No 
Customer Database No 
Dispatch Management No 
Electronic Signature No 
Inventory Management No 
Mobile Access No 
Payment Collection in the Field No 
Quotes / Estimates No 
Routing No 
Scheduling No 
Service History Tracking No 
Time Clock No 
Work Order Management No 

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