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Average Ratings 0 Ratings

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ease
features
design
support

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Write a Review

Description

AEGIS is a revenue intelligence platform for commodity markets, combining advanced software and proprietary AI to help companies hedge, optimize, and verify revenue with confidence. Built for oil and gas producers, minerals and non-operated owners, and financial sponsors, the platform centralizes positions, contracts, market data, and documents into a single connected system. AEGIS delivers decision-grade data through integrated workflows for hedge management, physical trade capture, contract administration, and revenue validation. Users can manage positions, access forward curves and market insights, and generate mark-to-market reporting and settlement estimates in real time. Incredibly, hedges worth millions of dollars are still executed through email, chat, and phone. CFTC-regulated marketplace enables transparent execution with direct counterparty access and real-time pricing, plus tools for internal price targets and alerts. Trusted by many of the world’s leading commodity producers, consumers, banks, and swap dealers—both public and private—our platform is built for traders of all types, including those managing commodity exposure and the advisors who serve them. Here, every trade is executed with speed, transparency, and accuracy. By combining data, analytics, and execution in one platform, AEGIS gives leadership a single, trusted view of risk and revenue enabling faster decisions, stronger governance, and better financial outcomes in volatile commodity markets.

Description

Aegis Help Desk serves as a comprehensive solution for Help Desk, Client, and Asset Management, enhancing the efficiency of your call center operations. With this system, you can deliver the level of service that your customers anticipate and deserve. It boasts a user-friendly interface, affordability, and a plethora of features that Help Desk personnel have come to trust. Tailored for organizations that do not need an extensive ITIL-based service management framework, Aegis Help Desk streamlines the delivery of excellent service to your clientele. Whether catering to external customers or supporting internal staff, this tool facilitates information sharing throughout your organization. This capability provides a significant competitive edge, as understanding your clients and responding effectively to their needs can greatly influence your profitability. Furthermore, it offers a seamless way to ensure high-quality support and service for your customers. Historically, many IT departments were primarily focused on internal processes and technical challenges, but Aegis Help Desk shifts that focus towards enhancing customer interactions and satisfaction.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

1C:Enterprise Yes 
Acumatica Cloud ERP Yes 
Azure DevOps Yes 
CData API Server Yes 
CData Sync Yes 
Conduit Yes 
IBM webMethods Hybrid Integration Yes 
Microsoft 365 Yes 
Microsoft Dataverse Yes 
Microsoft Excel Yes 
Microsoft Power BI Yes 
NetSuite Yes 
Oracle Fusion Cloud HCM Yes 
Pega Platform Yes 
Postman Yes 
Progress DataDirect Yes 
SAP Business One Yes 
SAP NetWeaver Yes 
SQL Server Reporting Services (SSRS) Yes 
Tableau Yes 

Integrations

1C:Enterprise No 
Acumatica Cloud ERP No 
Azure DevOps No 
CData API Server No 
CData Sync No 
Conduit No 
IBM webMethods Hybrid Integration No 
Microsoft 365 No 
Microsoft Dataverse No 
Microsoft Excel No 
Microsoft Power BI No 
NetSuite No 
Oracle Fusion Cloud HCM No 
Pega Platform No 
Postman No 
Progress DataDirect No 
SAP Business One No 
SAP NetWeaver No 
SQL Server Reporting Services (SSRS) No 
Tableau No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$559.00/one-time/user
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based No 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

AEGIS Hedging Solutions

Founded

2013

Country

United States

Website

aegis-hedging.com

Vendor Details

Company Name

Abacus Systems

Founded

1983

Country

Australia

Website

www.abacus-systems.com

Product Features

Commodity Trading and Risk Management (CTRM)

Accounting Management Yes 
Blockchain Technology No 
Commodity Trading Yes 
Contract Management Yes 
Document Management Yes 
Financial Management Yes 
Logistics Management Yes 
Reporting/Analytics Yes 
Risk Management Yes 
Third Party Integration Yes 

Energy Trading and Risk Management (ETRM)

Accounting Management No 
Asset Analysis No 
Blockchain Technology No 
Contract Management No 
Document Management No 
Energy Trading No 
Financial Management No 
Product Scheduling No 
Reporting/Analytics No 
Risk Management No 
Third Party Integration No 
Trade Validation No 

Product Features

Help Desk

Alerts / Escalation Yes 
Automated Routing No 
Community Forums No 
Customizable Branding Yes 
Document Storage Yes 
Email Integration Yes 
IT Asset Management Yes 
Incident Management No 
Interaction Tracking Yes 
Knowledge Base Yes 
Known Issue Management Yes 
Live Chat No 
Multi-Channel Communication Yes 
Multiple Brands / Products No 
Network Monitoring Yes 
Real-time Chat Yes 
Self Service Portal No 
Service Level Agreement (SLA) Management Yes 
Ticket Management Yes 

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