Average Ratings 163 Ratings
Average Ratings 0 Ratings
Description
Both IT teams and end users are afflicted by password reset tickets. IT teams will often push more urgent issues down the queue to ensure that users don't have their work put on hold while their passwords reset. Password reset tickets can be costly if they aren't addressed promptly. Nearly 30 percent of all help desk tickets were caused by forgotten passwords. It is not surprising that large companies have spent more than $1 million to resolve password-related help desk requests. It is a good habit to change passwords regularly, as it helps prevent cyberattacks caused by stolen credentials. Security experts recommend that administrators ensure that users change their passwords regularly and have password expiration policies in place.
Description
Zoho Directory, a cloud-based platform for identity and access management, is designed to streamline authentication and authorization. It also simplifies user management. Single Sign-On (SSO), which allows employees to access multiple apps with a single set credentials, enhances security and user convenience. Multi-Factor Authentication is supported by the platform, adding an additional layer of protection from unauthorized access. Device authentication provides secure access to applications and devices. Employees can use the same credentials on all platforms. Zoho Directory offers robust provisioning capabilities, which allow IT administrators to create user profiles for various applications from the platform. This reduces the time spent on repetitive work. Directory stores facilitate integration with existing directories such as Microsoft Active Directory or Azure AD.
API Access
Has API
No
API Access
Has API
No
Integrations
Active Directory
Yes
Google Workspace
Yes
Salesforce
Yes
Asana
No
CA Flowdock
No
Cloudinary
No
Docusign
No
IBM Targetprocess
No
Jama Connect
No
KnowBe4
No
Integrations
Active Directory
Yes
Google Workspace
Yes
Salesforce
Yes
Asana
Yes
CA Flowdock
Yes
Cloudinary
Yes
Docusign
Yes
IBM Targetprocess
Yes
Jama Connect
Yes
KnowBe4
Yes
Pricing Details
$595 for 500 domain users/year
Free Trial
Yes
Free Version
Yes
Pricing Details
$1.70/user/month
Free Trial
No
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
Yes
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
Yes
Mac
Yes
Linux
Yes
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
ManageEngine
Founded
1996
Country
United States
Website
www.manageengine.com/products/self-service-password/self-service-reset-password-management-solution.html
Vendor Details
Company Name
Zoho
Founded
1996
Country
India
Website
www.zoho.com/directory/
Product Features
Password Management
Credential Management
Yes
Multifactor Authentication
Yes
Password Generator
No
Password Reset
Yes
Password Synchronization
Yes
Single Sign On
Yes
User Management
No
Self-Service Password Reset (SSPR)
Access Control
Yes
Alerts / Notifications
Yes
Application Security
Yes
Compliance Management
Yes
Credential Management
Yes
Employee Directory
Yes
Group Passwords
No
Password Database
No
Password Management
Yes
Reminders
Yes
Reporting / Analytics
No
Single Sign On
Yes
Two-Factor Authentication (2FA)
Yes
Single Sign On
Biometric
Yes
Credential Management
Yes
Identity Federation
No
Multifactor Authentication
Yes
Password Management
Yes
Policy Management
No
Social Sign On
No
User Management
No
Product Features
Authentication
Biometric
Yes
Credential Management
Yes
Knowledge-Based Authentication
No
Mobile Authentication
Yes
Multifactor Authentication
Yes
Out-of-Band Authentication
No
Policy Management
No
Self Service Portal
Yes
Single Sign On
Yes
Social Sign On
Yes
Single Sign On
Biometric
Yes
Credential Management
Yes
Identity Federation
No
Multifactor Authentication
Yes
Password Management
Yes
Policy Management
No
Social Sign On
Yes
User Management
Yes
User Provisioning and Governance
Access Governance
Yes
Access Verification Workflow
Yes
Audits / Reports
Yes
Automatic Provisioning / Deprovisioning
Yes
Delegated Access Authorization
No
Identity Synchronization
No
Lifecycle Management
Yes
Multi-Factor Authentication (MFA)
Yes
Password Management
Yes
Policy Enforcement
No
Single Sign-On (SSO)
Yes
User Self-Service
No
