Compare ManageEngine ADSelfService Plus vs. TrU Identity Platform

Both IT teams and end users are afflicted by password reset tickets. IT teams will often push more urgent issues down the queue to ensure that users don't have their work put on hold while their passwords reset. Password reset tickets can be costly if they aren't addressed promptly. Nearly 30 percent of all help desk tickets were caused by forgotten passwords. It is not surprising that large companies have spent more than $1 million to resolve password-related help desk requests. It is a good habit to change passwords regularly, as it helps prevent cyberattacks caused by stolen credentials. Security experts recommend that administrators ensure that users change their passwords regularly and have password expiration policies in place.

The TruU Identity Platform stands out as the most sophisticated and comprehensive passwordless identity solution available today. By harnessing the power of advanced AI and machine learning algorithms, TruU achieves an impressive 99.99% accuracy in identifying users. It provides secure access across the enterprise by utilizing local phone PINs or biometric data, applicable from desktop computers to virtual desktop infrastructures (VDI). When you choose to activate behavioral biometrics, you enhance user experience without compromising security. TruU effortlessly supports your remote workforce with its seamless integration of VPN and VDI features straight out of the box. Designed with high security in mind, the platform protects employees throughout their lifecycle, from the initial onboarding process to user self-service capabilities. Users can unlock their Windows, Mac, or Linux workstations with their iOS or Android devices, even without an internet connection. Additionally, TruU connects with leading Physical Access Control Systems (PACS) to eliminate cumbersome badges, thereby improving the overall workplace experience. With approximately 80% of data breaches originating from compromised credentials, especially passwords, it becomes evident that traditional password policies can frustrate users and inadvertently lead to risky behaviors. As organizations adapt to the evolving landscape of security threats, embracing passwordless solutions like TruU is becoming increasingly essential for safeguarding sensitive information.