Compare ManageEngine ADSelfService Plus vs. Savicom

Both IT teams and end users are afflicted by password reset tickets. IT teams will often push more urgent issues down the queue to ensure that users don't have their work put on hold while their passwords reset. Password reset tickets can be costly if they aren't addressed promptly. Nearly 30 percent of all help desk tickets were caused by forgotten passwords. It is not surprising that large companies have spent more than $1 million to resolve password-related help desk requests. It is a good habit to change passwords regularly, as it helps prevent cyberattacks caused by stolen credentials. Security experts recommend that administrators ensure that users change their passwords regularly and have password expiration policies in place.

At Savicom, we prioritize data security with the utmost seriousness. Our approach includes a wide range of email data security policies and advanced technologies. While we prefer to keep many of our security policy specifics under wraps, there are key points we want to highlight. Access to the computers that store sensitive data is rigorously controlled around the clock at multiple undisclosed, off-site facilities. In addition, these facilities are fortified with comprehensive security measures, including biometric access controls that you would expect from a state-of-the-art data center. Each user is assigned a unique, isolated database, ensuring that no two users' data are ever mixed together. To further bolster security, Savicom conducts frequent data integrity checks on the information of our customers. Additionally, all sensitive elements, from passwords to transferred data, are encrypted with the highest security standards available. This level of encryption guarantees that even Savicom employees cannot access your passwords, which must be reset rather than retrieved, and the data transmission employs SSL encryption for an extra layer of protection. Ultimately, our commitment to data security means that you can trust us with your most sensitive information.