Compare ManageEngine ADSelfService Plus vs. Intermedia AppID in 2026

ManageEngine ADSelfService Plus

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Description

Both IT teams and end users are afflicted by password reset tickets. IT teams will often push more urgent issues down the queue to ensure that users don't have their work put on hold while their passwords reset. Password reset tickets can be costly if they aren't addressed promptly. Nearly 30 percent of all help desk tickets were caused by forgotten passwords. It is not surprising that large companies have spent more than $1 million to resolve password-related help desk requests. It is a good habit to change passwords regularly, as it helps prevent cyberattacks caused by stolen credentials. Security experts recommend that administrators ensure that users change their passwords regularly and have password expiration policies in place.

Description

Uncover a straightforward single sign-on solution that any business can easily implement without the need for prior infrastructure. Its seamless deployment enhances security through advanced two-factor authentication and is compatible with all web applications, even custom ones. Boasting a remarkable 99.999% uptime Service Level Agreement, it minimizes unplanned downtime to less than 30 seconds each month. Users can extend two-factor authentication to various web applications using methods such as push notifications, passcodes, text messages, or phone calls, simplifying the login process. By eliminating the hassle of searching for login URLs or juggling multiple passwords, this service addresses the challenges of managing multiple web applications. As organizations expand their web app usage, maintaining security, managing expenses, and exercising control becomes increasingly complex, often resulting in poor password practices and heightened security vulnerabilities. Single sign-on effectively mitigates these issues, but deploying such solutions has traditionally been daunting for smaller businesses. Now, with AppID, implementing this single sign-on service is not only effortless but also accessible, allowing companies of all sizes to enhance their security protocols seamlessly.