Compare ManageEngine ADSelfService Plus vs. Forum Sentry

Both IT teams and end users are afflicted by password reset tickets. IT teams will often push more urgent issues down the queue to ensure that users don't have their work put on hold while their passwords reset. Password reset tickets can be costly if they aren't addressed promptly. Nearly 30 percent of all help desk tickets were caused by forgotten passwords. It is not surprising that large companies have spent more than $1 million to resolve password-related help desk requests. It is a good habit to change passwords regularly, as it helps prevent cyberattacks caused by stolen credentials. Security experts recommend that administrators ensure that users change their passwords regularly and have password expiration policies in place.

Ensure the implementation of secure PEP, SSO, and Federation to establish a Cyber-secure Identity Policy Enforcement Point that incorporates integrated SSO and Federation capabilities. By merging identity with payload attributes, organizations can achieve multi-context and multi-factor authentication effortlessly. The system is designed to support all contemporary Identity Management systems, Public Key Infrastructure, and various identity formats. Additionally, it offers robust data security through bi-directional information assurance, which integrates modern information security measures such as content-aware cyber-security intrusion detection, data leakage prevention, antivirus solutions, access control, and PKI cryptography. The platform also guarantees Service Level Agreement enforcement accompanied by real-time monitoring and alerting functionalities. With cloud integration, it facilitates the creation of point-and-click policies for REST APIs, SOAP APIs, and the conversion between REST and SOAP, catering to B2B, Cloud, Mobile, and IoT technology formats. Furthermore, it adeptly translates protocols and messages to support the modernization of legacy systems. Notably, KuppingerCole has recognized this solution as the sole API Management Vendor with a primary emphasis on security, marking it as a leader in both product excellence and leadership in their Leadership Compass for API Security Management. This distinction underscores the commitment to providing unparalleled security features in the ever-evolving technological landscape.