Compare ManageEngine ADSelfService Plus vs. Allthenticator

Both IT teams and end users are afflicted by password reset tickets. IT teams will often push more urgent issues down the queue to ensure that users don't have their work put on hold while their passwords reset. Password reset tickets can be costly if they aren't addressed promptly. Nearly 30 percent of all help desk tickets were caused by forgotten passwords. It is not surprising that large companies have spent more than $1 million to resolve password-related help desk requests. It is a good habit to change passwords regularly, as it helps prevent cyberattacks caused by stolen credentials. Security experts recommend that administrators ensure that users change their passwords regularly and have password expiration policies in place.

Allthenticator offers a seamless passwordless authentication experience by combining digital and physical access into one secure, smartphone-based identity platform. Users benefit from proximity-based logins to computers, websites, and servers, alongside convenient door unlocking without the need for passwords, tokens, or keycards. The platform supports advanced security features such as SSH key signing, passkey authentication, and one-time password (OTP) management. It integrates natively with popular identity providers like Azure AD and Okta, simplifying enterprise deployment. Admins enjoy a comprehensive centralized dashboard that offers role-based access control, audit trails, and real-time visibility into access events. The decentralized credential recovery feature empowers users to securely back up their credentials with trusted contacts, eliminating dependence on cloud storage. Organizations adopting Allthenticator have reported a 94% reduction in password resets and a 76% decrease in time spent on access management. Employee satisfaction with the platform reaches as high as 96%, demonstrating its ease of use and effectiveness.