Average Ratings 163 Ratings
Average Ratings 105 Ratings
Description
Both IT teams and end users are afflicted by password reset tickets. IT teams will often push more urgent issues down the queue to ensure that users don't have their work put on hold while their passwords reset. Password reset tickets can be costly if they aren't addressed promptly. Nearly 30 percent of all help desk tickets were caused by forgotten passwords. It is not surprising that large companies have spent more than $1 million to resolve password-related help desk requests. It is a good habit to change passwords regularly, as it helps prevent cyberattacks caused by stolen credentials. Security experts recommend that administrators ensure that users change their passwords regularly and have password expiration policies in place.
Description
Admin By Request EPM is an endpoint privilege management solution for Windows, macOS, and Linux. It removes permanent local admin rights and grants elevation only when a task requires it, so a compromised account can't take over an entire system. Elevation applies to applications rather than user accounts, and privileges can be delegated by user or group to fit developers, general staff, and third-party contractors alike. Threat and behavioral analytics identify risky users, assets, and software, and every session is logged for auditing. The solution runs from a single portal, works online or offline, and requires no additional servers or databases.
API Access
Has API
No
API Access
Has API
Yes
Integrations
Active Directory
Yes
Microsoft Entra ID
Yes
ChatGPT
No
Google Authenticator
Yes
Google Workspace
Yes
Jira
No
Lucidum
No
MetaDefender Vault
No
Microsoft 365
Yes
Microsoft Power BI
No
Integrations
Active Directory
Yes
Microsoft Entra ID
Yes
ChatGPT
Yes
Google Authenticator
No
Google Workspace
No
Jira
Yes
Lucidum
Yes
MetaDefender Vault
Yes
Microsoft 365
No
Microsoft Power BI
Yes
Pricing Details
$595 for 500 domain users/year
Free Trial
Yes
Free Version
Yes
Pricing Details
Free Plan
Start with our lifetime Free Plan for up to 25 endpoints - all core features, no expiry, no credit card required.
Free Trial
No
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
Yes
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
Yes
Mac
Yes
Linux
Yes
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
Yes
Mac
Yes
Linux
Yes
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
ManageEngine
Founded
1996
Country
United States
Website
www.manageengine.com/products/self-service-password/self-service-reset-password-management-solution.html
Vendor Details
Company Name
Admin By Request
Country
United States
Website
www.adminbyrequest.com/en/endpoint-privilege-management
Product Features
Password Management
Credential Management
Yes
Multifactor Authentication
Yes
Password Generator
No
Password Reset
Yes
Password Synchronization
Yes
Single Sign On
Yes
User Management
No
Self-Service Password Reset (SSPR)
Access Control
Yes
Alerts / Notifications
Yes
Application Security
Yes
Compliance Management
Yes
Credential Management
Yes
Employee Directory
Yes
Group Passwords
No
Password Database
No
Password Management
Yes
Reminders
Yes
Reporting / Analytics
No
Single Sign On
Yes
Two-Factor Authentication (2FA)
Yes
Single Sign On
Biometric
Yes
Credential Management
Yes
Identity Federation
No
Multifactor Authentication
Yes
Password Management
Yes
Policy Management
No
Social Sign On
No
User Management
No
Product Features
Endpoint Protection
Activity Log
Yes
Antivirus
Yes
Application Security
No
Behavioral Analytics
No
Device Management
No
Encryption
No
Signature Matching
No
Web Threat Management
No
Whitelisting / Blacklisting
Yes
IT Management
Capacity Monitoring
No
Compliance Management
No
Event Logs
Yes
Hardware Inventory
Yes
IT Budgeting
No
License Management
No
Patch Management
No
Remote Access
Yes
Scheduling
No
Software Inventory
Yes
User Activity Monitoring
Yes
Privileged Access Management
Application Access Control
Yes
Behavioral Analytics
Yes
Credential Management
No
Endpoint Management
Yes
For MSPs
Yes
Granular Access Controls
Yes
Least Privilege
Yes
Multifactor Authentication
Yes
Password Management
No
Policy Management
Yes
Remote Access Management
Yes
Threat Intelligence
No
User Activity Monitoring
Yes
Remote Support
Diagnostic Tools
Yes
File Transfer
Yes
Live Chat
Yes
Real-time Chat
Yes
Remote Control
Yes
Screen Sharing
Yes
Session Recording
Yes
Session Transfer
No
Surveys & Feedback
No
Single Sign On
Biometric
No
Credential Management
No
Identity Federation
No
Multifactor Authentication
Yes
Password Management
No
Policy Management
Yes
Social Sign On
No
User Management
Yes
