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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

ACTAtek Agent 2 serves the primary function of effortlessly downloading event logs from a remote ACTAtek device in real-time. This functionality significantly reduces the time and administrative workload associated with backing up data to a central computer. Functioning as a web-based middleware, ACTAtek Agent 2 effectively polls event log data from the remote device and transfers it to the backend database instantly. By facilitating this process, it alleviates the need for manual data management, streamlining the backup operations. The backend databases compatible with ACTAtek Agent 2 include MS SQL CE, SQL, MySQL, as well as TEXT and CSV files. This compatibility allows for seamless integration with third-party software or applications, enhancing the overall user experience. Moreover, the web-based nature of this application ensures that setup and configuration can be completed in just a few minutes, making it accessible and efficient for users.

Description

Effortlessly and securely link to your user’s device to access files, manage applications, and address issues from any location. Streamline the daily IT support requirements of your users through remote management. Achieve instant remote connectivity to conserve time, resources, and costs. Deliver swift and dependable remote assistance to your users. Seamlessly integrated within the Business Hub platform, it utilizes the same Avast agent, eliminating the need for additional software installation. Use the Business Hub to quickly establish connections to your Windows and Mac devices anywhere there's internet access. Aid your users in resolving issues efficiently in real-time with various tools available via a viewer. Access audit information to monitor which admin accessed each device, the duration of the session, and associated notes. Remotely connect to any Windows or Mac device to install necessary software, troubleshoot problems, switch users, and more. Send and receive log files to facilitate quick software updates, enabling you to troubleshoot and resolve problems with effectiveness and precision. This comprehensive suite not only enhances productivity but also ensures that support can be provided across diverse environments.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

ISL Light Remote Desktop No 
MySQL Yes 
PeopleCentral Yes 
SQL Server Yes 

Integrations

ISL Light Remote Desktop Yes 
MySQL No 
PeopleCentral No 
SQL Server No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$499.99 per year
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person Yes 

Vendor Details

Company Name

ACTAtek

Country

United States

Website

www.actatek.com/

Vendor Details

Company Name

Avast

Country

Czech Republic

Website

www.avast.com/en-us/business/console/premium-remote-control#pc

Product Features

Physical Security

Checkpoint Tracking No 
Customer Management No 
Data Collection No 
Event Management No 
Incident Management No 
Investigation Management No 
Multiple Alarm Queues No 

Product Features

Remote Desktop

Chat No 
Cross-Platform Access No 
File Transfer No 
Group View No 
Mobile Device Access No 
Multi Monitor Support No 
Record Remote Sessions No 
Remote Print No 
Remote Wake No 
User Management No 

Remote Support

Diagnostic Tools No 
File Transfer No 
Live Chat No 
Real-time Chat No 
Remote Control No 
Screen Sharing No 
Session Recording No 
Session Transfer No 
Surveys & Feedback No 

Alternatives

Alternatives