Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
ACTAtek Agent 2 serves the primary function of effortlessly downloading event logs from a remote ACTAtek device in real-time. This functionality significantly reduces the time and administrative workload associated with backing up data to a central computer. Functioning as a web-based middleware, ACTAtek Agent 2 effectively polls event log data from the remote device and transfers it to the backend database instantly. By facilitating this process, it alleviates the need for manual data management, streamlining the backup operations. The backend databases compatible with ACTAtek Agent 2 include MS SQL CE, SQL, MySQL, as well as TEXT and CSV files. This compatibility allows for seamless integration with third-party software or applications, enhancing the overall user experience. Moreover, the web-based nature of this application ensures that setup and configuration can be completed in just a few minutes, making it accessible and efficient for users.
Description
Effortlessly and securely link to your user’s device to access files, manage applications, and address issues from any location. Streamline the daily IT support requirements of your users through remote management. Achieve instant remote connectivity to conserve time, resources, and costs. Deliver swift and dependable remote assistance to your users. Seamlessly integrated within the Business Hub platform, it utilizes the same Avast agent, eliminating the need for additional software installation. Use the Business Hub to quickly establish connections to your Windows and Mac devices anywhere there's internet access. Aid your users in resolving issues efficiently in real-time with various tools available via a viewer. Access audit information to monitor which admin accessed each device, the duration of the session, and associated notes. Remotely connect to any Windows or Mac device to install necessary software, troubleshoot problems, switch users, and more. Send and receive log files to facilitate quick software updates, enabling you to troubleshoot and resolve problems with effectiveness and precision. This comprehensive suite not only enhances productivity but also ensures that support can be provided across diverse environments.
API Access
Has API
No
API Access
Has API
No
Integrations
ISL Light Remote Desktop
No
MySQL
Yes
PeopleCentral
Yes
SQL Server
Yes
Integrations
ISL Light Remote Desktop
Yes
MySQL
No
PeopleCentral
No
SQL Server
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
$499.99 per year
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
Yes
Vendor Details
Company Name
ACTAtek
Country
United States
Website
www.actatek.com/
Vendor Details
Company Name
Avast
Country
Czech Republic
Website
www.avast.com/en-us/business/console/premium-remote-control#pc
Product Features
Physical Security
Checkpoint Tracking
No
Customer Management
No
Data Collection
No
Event Management
No
Incident Management
No
Investigation Management
No
Multiple Alarm Queues
No
Product Features
Remote Desktop
Chat
No
Cross-Platform Access
No
File Transfer
No
Group View
No
Mobile Device Access
No
Multi Monitor Support
No
Record Remote Sessions
No
Remote Print
No
Remote Wake
No
User Management
No
Remote Support
Diagnostic Tools
No
File Transfer
No
Live Chat
No
Real-time Chat
No
Remote Control
No
Screen Sharing
No
Session Recording
No
Session Transfer
No
Surveys & Feedback
No