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Description

ACMA Engage is an advanced Customer Relationship Management (CRM) solution crafted by the Accreditation Council for Medical Affairs (ACMA) to boost the productivity and effectiveness of Medical Affairs teams and Medical Science Liaison (MSL) professionals. This online platform ensures accessibility on various devices, allowing users to efficiently oversee interactions with Key Opinion Leaders (KOLs) and manage medical affairs functions without hassle. Created with contributions from industry specialists and insights from numerous BCMAS-certified experts, ACMA Engage boasts a comprehensive, searchable database that contains valuable information on healthcare opinion leaders connected to disease treatments and the use of pharmaceutical or biopharmaceutical products. Noteworthy features encompass management of in-person meetings with influential thought leaders, supervision of Phase IV clinical trials, a holistic view of compliant interactions, and educational alignment aimed at enhancing patient outcomes. Additionally, the platform's user-friendly interface streamlines workflows, making it an indispensable tool for professionals in the medical field.

Description

Salesforce Agentforce Life Sciences is a comprehensive CRM platform designed to support the entire life sciences value chain. It connects clinical development, medical affairs, commercial operations, and patient services within a unified and compliant ecosystem. Built on Salesforce’s deeply integrated platform, it ensures regulatory requirements are embedded into workflows. AI-driven agents assist with clinical trial recruitment, participant management, and predictive enrollment analytics. Medical affairs teams can automate inquiry responses and manage scientific knowledge exchange more efficiently. Commercial teams gain a unified view of healthcare professionals to deliver personalized, omnichannel engagement. The platform enhances patient services with automated insurance verification and proactive support programs. Real-time dashboards provide actionable insights across stakeholders and operations. Integration with Data 360, MuleSoft, Tableau, Slack, and Health Cloud expands collaboration and analytics capabilities. Agentforce Life Sciences empowers organizations to accelerate innovation, improve compliance, and drive better health outcomes.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Salesforce Agentforce No 
Salesforce Agentforce Health No 

Integrations

Salesforce Agentforce Yes 
Salesforce Agentforce Health Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Accreditation Council for Medical Affairs (ACMA)

Country

United States

Website

acmalifesciences.org/acma-ai/acma-engage

Vendor Details

Company Name

Salesforce

Founded

1999

Country

United States

Website

www.salesforce.com/life-sciences/cloud/

Product Features

Healthcare CRM

Audience Targeting No 
Campaign Management No 
Marketing Automation No 
Medical History Records No 
Patient Communications No 
Patient Management No 
Physician Management No 
Predictive Analytics No 

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