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Description
ACISS Case Management serves as a robust investigative toolkit designed to handle case management efficiently. While it boasts exceptional capabilities tailored for large agencies, its versatility also allows it to cater effectively to smaller organizations. The Case Management module features an extensive array of tools aimed at streamlining the operations of investigative teams, which encompasses functionalities such as electronic routing and approval of reports, as well as tracking hours and expenses. This system empowers investigators to monitor the progression of their cases at every stage. Additionally, supervisors and administrators can oversee not only the cases managed by individual investigators but also those across entire units, squads, and divisions. With just a few clicks, supervisors can generate detailed statistical analyses and status reports, enhancing the overall management process. This comprehensive approach ensures that all aspects of case management are seamlessly integrated for optimum performance.
Description
All updates, actions, and assignments related to the Case Investigation are communicated in real-time through in-app notifications or emails to all stakeholders, ensuring that everyone remains informed about the case's progress. The Case Investigation process is advanced as investigators and stakeholders provide off-the-record comments, fostering collaboration and collective problem-solving. Whenever a name is mentioned in any comments, the respective user or investigator is promptly notified via in-app alerts or emails. Task assignments can be allocated based on specific timelines to individuals or teams, with automated reminders sent to task owners as deadlines approach. Additionally, case data can be integrated with Google Maps to deliver geographic insights that enhance loss prevention strategies, offering a comprehensive overview of ongoing situations at various locations. Users can filter this geographical view by the number of cases or by specific case types, and for any identified high-risk areas, the system can pinpoint locations within a defined radius of “n” miles. This integration not only streamlines communication but also enhances the strategic approach to managing case investigations effectively.
API Access
Has API
API Access
Has API
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
ACISS Systems
Founded
1974
Country
United States
Website
www.aciss.com
Vendor Details
Company Name
Contextine Solutions
Country
India
Website
contextine.com/case-management-2/
Product Features
Investigation Management
Contact Management
Data Management
Incident Management
Reporting & Statistics
Subject Profiles
Product Features
Investigation Management
Contact Management
Data Management
Incident Management
Reporting & Statistics
Subject Profiles