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Description
ACISS Case Management serves as a robust investigative toolkit designed to handle case management efficiently. While it boasts exceptional capabilities tailored for large agencies, its versatility also allows it to cater effectively to smaller organizations. The Case Management module features an extensive array of tools aimed at streamlining the operations of investigative teams, which encompasses functionalities such as electronic routing and approval of reports, as well as tracking hours and expenses. This system empowers investigators to monitor the progression of their cases at every stage. Additionally, supervisors and administrators can oversee not only the cases managed by individual investigators but also those across entire units, squads, and divisions. With just a few clicks, supervisors can generate detailed statistical analyses and status reports, enhancing the overall management process. This comprehensive approach ensures that all aspects of case management are seamlessly integrated for optimum performance.
Description
Introduced in 2006, Column Case Management has emerged as the premier web-based case management solution tailored for both commercial and public sector entities. Utilizing the BMC Remedy Action Request System (ARS) as its foundation, this software empowers organizations to streamline both straightforward and intricate processes, thereby promoting adherence to best practices and standardization. Key features encompass reporting and analytics, task automation, knowledge management, service level agreements (SLAs), notifications oversight, and audit control, to name a few. Among the widely-used applications of Column Case Management are Column Case Investigative, Column Customer Service Support, and Column Records Management. This versatility and comprehensive functionality make it an invaluable tool for organizations seeking to enhance their operational efficiency.
API Access
Has API
API Access
Has API
Integrations
5X
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
$60000.00/one-time
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
ACISS Systems
Founded
1974
Country
United States
Website
www.aciss.com
Vendor Details
Company Name
Column Technologies
Founded
1998
Country
United States
Website
www.columnit.com
Product Features
Investigation Management
Contact Management
Data Management
Incident Management
Reporting & Statistics
Subject Profiles
Product Features
Investigation Management
Contact Management
Data Management
Incident Management
Reporting & Statistics
Subject Profiles
Law Enforcement
Case Management
Certification Management
Court Management
Court Management Integration
Crime Scene Management
Criminal Database
Dispatching
Evidence Management
Field Reporting
Incident Mapping
Internal Affairs Administration
Investigation Management
Scheduling