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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Provide immediate and actionable insights that facilitate comprehensive visibility and analysis of trends, streamline operations, bolster security, and enhance customer experiences throughout payment transactions, applications, and infrastructure. Simplify the intricacies of payments by delivering real-time insights into both transaction flows and system performance. Surpass customer expectations and boost retention rates by maintaining high uptime, executing successful deployments, and enabling seamless integrations. Quickly identify and rectify performance issues before they affect customer satisfaction through rapid troubleshooting, adaptive thresholds, and customizable notifications. Efficiently address performance challenges with proactive monitoring and dynamic alerts that offer immediate visibility and feedback on transactions. Mitigate the root causes of problems prior to affecting customers and delve into queue statuses, transaction volumes, and bottlenecks from a singular perspective. Transform complex data sets into actionable intelligence, revealing exceptional insights that drive better decision-making and strategic improvements. This holistic approach ensures not only smoother operations but also a more satisfying experience for users.

Description

JENNIFER monitors the entire transaction process from the moment a request is entered until it exits the web application server, all in real-time. It utilizes a color-coded transaction bar to indicate the duration of each transaction, serving as a timely alert regarding the performance of your web application server. By detecting unusual transaction events such as poor response times, errors, exceptions, and problematic SQL statements, JENNIFER provides immediate alerts for any irregularities. Additionally, its real-time stack trace dump allows for swift identification of abnormal method behavior during transaction processing within the application server. Users can set a custom threshold to manage service load, which can help avert the risk of an entire system shutdown due to a sudden surge in transactions, such as during a school course registration, ticket booking service, or events at a shopping mall. This proactive approach ensures better reliability and performance management for critical applications.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Juspay Yes 

Integrations

Juspay No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

ACI Worldwide

Country

United States

Website

www.aciworldwide.com/solutions/payments-monitoring

Vendor Details

Company Name

JENNIFERSOFT

Founded

2005

Country

United States

Website

jennifersoft.com/en/

Product Features

Product Features

Application Performance Monitoring (APM)

Baseline Manager No 
Diagnostic Tools No 
Full Transaction Diagnostics No 
Performance Control Yes 
Resource Management No 
Root-Cause Diagnosis No 
Server Performance No 
Trace Individual Transactions Yes 

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