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Description
Transform your approach to banking fraud detection and prevention into a key competitive advantage by implementing a robust and secure enterprise-wide fraud analytics solution. To effectively retain customers and expand revenue streams, financial institutions must outpace both fraudsters and rivals in the market. Empower your fraud prevention team with advanced data science and AI capabilities, enabling them to deliver effective fraud detection and prevention across various digital channels and payment methods while ensuring a smooth payment experience. Utilize transaction risk analysis in conjunction with your access control server to successfully request exemptions, and adhere to 3DS regulations for online and card-not-present transactions. It is also vital to comply with Anti-Money Laundering (AML) laws and manage any watch list restrictions effectively. A comprehensive enterprise fraud prevention strategy is crucial to safeguarding your customers across all digital interfaces and transaction types. By proactively addressing account takeover fraud, institutions can significantly diminish the risk of financial crimes across their entire digital ecosystem, ultimately fostering trust and security for their customers.
Description
We offer seamless voice authentication and fraud prevention solutions tailored for contact centers within credit unions and community banks, enhancing performance in three key areas. Our premier product, Illuma, utilizes cutting-edge signal processing, artificial intelligence, and machine learning technologies. The voice authentication system operates discreetly in the background, quickly and efficiently confirming the identities of callers as they engage with contact center representatives. By leveraging our voice biometrics technology, we empower community financial institutions to thwart fraud attempts and prevent account takeovers with a method that is difficult to replicate or deceive. Designed specifically for community financial institutions, our technology is not only cost-effective and efficient but also secure, easy to implement, and user-friendly. Furthermore, this innovative system enables agents to minimize the time spent on the more cumbersome aspects of calls, allowing them to assist customers with their inquiries, issues, and transactions in a more expedited manner. Ultimately, our solution enhances both the customer experience and operational efficiency for financial institutions.
API Access
Has API
API Access
Has API
Integrations
Microsoft Azure
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
ACI Worldwide
Founded
1975
Country
United States
Website
www.aciworldwide.com/solutions/aci-fraud-management-banking
Vendor Details
Company Name
Illuma
Founded
2016
Country
United States
Website
illuma.cx/
Product Features
Fraud Detection
Access Security Management
Check Fraud Monitoring
Custom Fraud Parameters
For Banking
For Crypto
For Insurance Industry
For eCommerce
Internal Fraud Monitoring
Investigator Notes
Pattern Recognition
Transaction Approval
Product Features
Fraud Detection
Access Security Management
Check Fraud Monitoring
Custom Fraud Parameters
For Banking
For Crypto
For Insurance Industry
For eCommerce
Internal Fraud Monitoring
Investigator Notes
Pattern Recognition
Transaction Approval