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Description
Regardless of whether it's a legitimate fraud incident or a mistaken identification, the way banks handle customer interactions is vital to their reputation. Equip your fraud investigation team with a comprehensive array of tools to address any challenges and maintain customer satisfaction levels. It is essential that analysts are capable of efficiently assisting customers in order to validate instances of fraud. Streamline the process of case creation by harnessing account and contact information from ACI Fraud Management. Develop effective customer communication through customizable templates that incorporate dynamic data selection for a personalized touch. Utilize a centralized database of case details, allowing for versatile parameters that facilitate data searching and appending. Tailor the fraud analysts' workflows for easier case management, thereby enhancing the overall speed of case resolution across the organization. Implement dynamic data enrichment along with organized data displays and workflows, enabling the creation of guided processes, integrated prompts, and support tools that aid investigators in their research and decision-making. This holistic approach not only boosts the efficiency of fraud investigation but also reinforces customer trust in the banking institution.
Description
For more than ten years, Quantifind’s data analytics platform has empowered governments and Fortune 50 companies to extract valuable insights from a wide variety of public data sources. The platform’s effectiveness lies in its integration of scientific principles with design aesthetics, marrying machine learning advancements with user-friendly, comprehensive web applications and APIs. Currently, Graphyte is instrumental in addressing financial crime risks, boasting accuracy and features that enhance the efficiency of Anti-Money Laundering (AML) investigations by 40% or more. It incorporates diverse data points, including corporate information, law enforcement records, regulatory details, registrations, leaks, Politically Exposed Persons (PEPs), sanctions, enforcement actions, restricted lists, and social media. The technology developed by Quantifind is utilized throughout the investigative workflow, optimizing each phase of the process for better efficiency. Additionally, a robust web application designed with a consumer-grade user experience allows investigators to quickly locate the information they need, significantly streamlining the investigative efforts. This innovative approach not only saves time but also enhances the overall quality of investigations.
API Access
Has API
API Access
Has API
Integrations
Anthology Apply
Anthology Encompass
Anthology Engage
Anthology Finance & HCM
Anthology Payroll
Datacard Secura
Entrust Certificate Hub
Integrations
Anthology Apply
Anthology Encompass
Anthology Engage
Anthology Finance & HCM
Anthology Payroll
Datacard Secura
Entrust Certificate Hub
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
ACI Worldwide
Founded
1975
Country
United States
Website
www.aciworldwide.com/solutions/case-manager
Vendor Details
Company Name
Quantifind
Founded
2009
Country
United States
Website
www.quantifind.com
Product Features
Investigation Management
Contact Management
Data Management
Incident Management
Reporting & Statistics
Subject Profiles
Product Features
Data Analysis
Data Discovery
Data Visualization
High Volume Processing
Predictive Analytics
Regression Analysis
Sentiment Analysis
Statistical Modeling
Text Analytics
Investigation Management
Contact Management
Data Management
Incident Management
Reporting & Statistics
Subject Profiles